SCREEN AS 9P0217 - Caterpillar

October 13, 2003
U-288
A-201
D-213
O-243
Partsstock action only PRODUCT IMPROVEMENT PROGRAM FOR REMOVING2P4472, 3P8393, 7G0825, 8P1656, 0R5009, AND 0R5016 CLUTCH PLATES FROM DEALERPARTS STOCK
7750 PI70069
The information supplied in this serviceletter may not be valid after the termination date of this program. Donot perform the work outlined in this Service Letter after the terminationdate without first contacting your Caterpillar product analyst.TERMINATION DATE
January 31, 2004PROBLEM
Some 2P4472, 3P8393, 7G0825, 8P1656, 0R5009, and0R5016 Clutch Plates may have been shipped to dealers prior to finish grinding.The clutch plates are used in various planetary groups in Caterpillar Transmissions.The suspect clutch plates are too thick and will reduce transmission clutchclearances causing clutch distress.ACTION REQUIRED
Measure the thickness of all 2P4472, 3P8393, 7G0825,8P1656, 0R5009, and 0R5016 Clutch Plates in dealer parts stock that werereceived between June 2003 and October 2003.The clutch plate thickness should be 6.35 +/-0.08 mm. Remove all 2P4472, 3P8393, 7G0825, 8P1656, 0R5009, and 0R5016Clutch Plates from stock that are greater than 6.43 mm thick.SERVICE CLAIM ALLOWANCES
Submit one claim for all 2P4472, 3P8393, 7G0825,8P1656, 0R5009, and 0R5016 Clutch Plates that were removed from dealerparts stock.PARTS DISPOSITION
All dealers are to make sure the outsideof the shipping container is marked PI70069.
***** U.S. and Canadian Dealers *****Return all 2P4472, 3P8393, 7G0825, 8P1656,0R5009, and 0R5016 Clutch Plates that are removed from parts stock anda copy of the claim to:Caterpillar Inc.
Attn: Supplier Recovery PI70069
Service Claims Room
8201 N. University
Peoria, IL 61615
***** CofA *****Return all 2P4472, 3P8393, 7G0825, 8P1656,0R5009, and 0R5016 Clutch Plates that are removed from parts stock anda copy of the claim to:Caterpillar of Australia Ltd
Service Claims Area
1, Caterpillar Drive
Tullamarine
Victoria 3043
***** COSA Dealers *****Return all 2P4472, 3P8393, 7G0825, 8P1656,0R5009, and 0R5016 Clutch Plates that are removed from parts stock anda copy of the claim to:Caterpillar Overseas S.A.
Warranty Claims Area / PI70069
Humbeeksesteenweg, 98
1850 Grimbergen, Belgium
***** All Other Dealers *****Handle the parts in accordance with your WarrantyBulletin on warranty parts handling.