SCREW 0851582 - Caterpillar

January 4, 2003
O-4
Priority
PRODUCT IMPROVEMENT PROGRAM FOR REPLACINGTHE NFC VALVE ON CERTAIN 330C AND 330C L EXCAVATORS
5117 PI30440
This Program must be administered assoon as possible. When reporting the repair, use "PI30440" as the Partnumber and "7751" as the Group Number, "56" as the Warranty Claim DescriptionCode and "T" as the SIMS Description Code. Exception: If the repair isdone after failure, use "PI30440" as the Part Number, "7751" as the GroupNumber, "96" as the Warranty Claim Description Code, and "Z" as the SIMSDescription Code. The information supplied in this serviceletter may not be valid after the termination date of this program. Donot perform the work outlined in this Service Letter after the terminationdate without first contacting your Caterpillar product analyst.
COMPLETION DATE
TERMINATION DATE
July 31, 2003 January 31, 2004PROBLEM
The NFC valve needs to be replaced on certain330C and 330C L Excavators. An incorrect NFC valve may have been assembledon the auxiliary stackable valve. This may cause drift when modulatingwith the travel function. The correct 1474161 NFC Valve must replace theNFC valve.AFFECTED PRODUCT
Model Identification Number
330C CGZ304, 305, 308, 309JNK201, 203
330C L CAP615, 616, 626, 628PARTS NEEDED
1 - 1474161 Valve Group - ReliefACTION REQUIRED
See the attached Rework Procedure.SERVICE CLAIM ALLOWANCES
Caterpillar Dealer Suggested Customer Suggested
Parts Labor Hrs. Parts Labor Hrs. Parts Labor Hrs.
100% 1 0 0 0 0
This is a 1-hour job.PARTS DISPOSITION
Handle the parts in accordance with your WarrantyBulletin on warranty parts handling.
MAKE EVERY EFFORT TO COMPLETE THIS PROGRAMAS SOON AS POSSIBLE.Attach. (1-sample of Owner Notification)
(2-Rework Procedure)SAMPLE OF OWNER NOTIFICATION
XYZ Corporation
3240 Arrow Drive
Anywhere, YZ 99999PRIORITY - The NFC Valve Needs To Be ReplacedMODELS INVOLVED - 330C and 330C L ExcavatorsDear Caterpillar Product Owner:The NFC valve needs to be replaced on certain330C and 330C L Excavators. An incorrect NFC valve may have been assembledon the auxiliary stackable valve. This may cause drift when modulatingwith the travel function. New 1474161 NFC Valve need to be installed onthe products listed below. You will not be charged for the service performed.Contact your local Caterpillar dealer immediatelyto schedule this service. The dealer will advise you of the time requiredto complete this service. Please refer the dealer to their Service Letterdated January 4, 2003 when scheduling this service.We regret the inconvenience this may causeyou, but urge you to have this service performed as soon as possible toprevent unscheduled downtime.Caterpillar Inc.
Identification #(s)Attached to January 4, 2003 Service Letter
Rework Procedure
VALVEGR MTG 2086571
VALVEGR CONTROL (AUXILIARY) 2063230