SCREW 6T4167 - Caterpillar

****Affected Product****
See rework procedure.
OWNER NOTIFICATION
Owners in the following countries will receive the attached Owner Notification:
US
Canada
SERVICE CLAIM ALLOWANCES
****Parts Stock****
Only 2.5 hours will be allowed per stock/service wheel. Submit one claim for all parts removed from dealer parts stock.
****Affected Product****
Caterpillar Dealer Suggested Customer Suggested
Parts % Labor Hrs% Parts % Labor Hrs% Parts % Labor Hrs%
100% 100% 0% 0% 0% 0%
This is a 5.0-hour job
PARTS DISPOSITION
****Parts Stock****
Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.
****Affected Product****
Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.
EXAMPLE COPY OF OWNER NOTIFICATION
XYZ Corporation
3240 Arrow Drive
Anywhere, YZ 99999
PRIORITY - PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING THE FRONT WHEEL RETAINER BOLTS ON CERTAIN 795F AC AND 797F OFF-HIGHWAY TRUCKS
MODELS INVOLVED - 795F AC and 797F Off Highway Trucks
Dear Cat Product Owner:
The front wheel retainer bolts needs to be inspected on the products listed below. The existing front wheel retainer bolts might have not received the proper torque during factory assembly. You will not be charged for the service performed.
Contact your local Cat dealer immediately to schedule this service. The dealer will advise you of the time required to complete this service.
If you are no longer the owner of this product(s), please contact your local Cat dealer so that our records can be updated. Please refer the dealer to their Service Letter dated 10Nov2014 when scheduling this service.
We regret the inconvenience this may cause you, but urge you to have this service performed as soon as possible to prevent unscheduled downtime.
Caterpillar Inc.
Identification #(s)
Attached to 10Nov2014 Service Letter
Rework Procedure
Please reference "Use of Wheel Chocks" section in the OMM.
Please reference "General Hazard Information" section in the OMM.
Please reference the Service Manual and the Operation and Maintenance Manual for the specific model you will be working on for additional information.
Image1.1.1
Drain the front wheel oil low enough to allow the wheel bearing cover to be removed
Please apply a static inspection torque of 1600 Nm or (1180 lb-ft). The static inspection torque provides an indication that minimum assembly requirements have been achieved.
If the bolt does not move, then the proper torque was applied.
If the bolt moves then the truck needs to have the front wheel properly supported.
Next, remove the loose bolt and inspect for damage; replace bolt if it does not meet specification.
Apply Loctite 263 (Red) to the bolt threads and reinstall it. Tighten the reinstalled bolt to a torque 1800 +/- 200 Nm (1328 +/- 148 lb-ft). Repeat this procedure to any additional loose bolts.
Continue this procedure for the opposite wheel
If a loose bolt is found during the inspection, please record truck serial number, component serial number and truck hours and enter this information into SIMSi.