SEAL-O-RING 1141042 - Caterpillar

TEBE5838-00
08Mar2017
D-106
O-106
Priority
PRODUCT IMPROVEMENT PROGRAM FOR REPLACING OR REWORKING THE BASE ON CERTAIN G3520H GENERATOR SETS
7060 PI32741
Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar.
This Program must be administered as soon as possible.When reporting the repair, use "PI32741" as the Part Number and "7751" as the Group Number, "56" as the Warranty Claim Description Codeand "T" as the SIMS Description code. Exception: If the repair is done after failure, use "PI32741" as the Part Number, "7751" as the Group Number,"96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.
The information supplied in this service letter may not be valid after the termination date of this program.Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.
COMPLETION DATE
TERMINATION DATE
30Sep2017 31Mar2018
PROBLEM
The base needs to be replaced or reworked on certain G3520H Generator Sets. The existing base may experience cracking at the rails close to the transition where generator is coupled to engine.
AFFECTED PRODUCT
Model Identification Number
G3520H HD GFP00116-00136, 142-143, 145, 147-149
PARTS NEEDED
Qty
Part Number Description
1 5248531 BASE AS-GENSET
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 45% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
ACTION REQUIRED
Perform necessary actions to separate engine and generator from existing base structure, and replace existing 423-4765 Base with a new 524-8531 Base. Remount engine and generator to new base structure. Perform generator set alignment.
If replacement of base is not possible, due to site limitations, create a "Product Health Service Request", in GDSN, with the following information: (reference to service letter, description of site constraint, including photos) prior to submitting to Caterpillar. The GDSN will work with the dealer to provide a repair solution to strengthen existing base.
Important Safety Information
Work safely. Most accidents that involve product operation, maintenance, and repair are caused by failure to observe basic safety rules or precautions. An accident can often be avoided by recognizing potentially hazardous situations before an accident occurs.
A person must be alert to potential hazards. This person should also have the necessary training, skills, and tools in order to perform these functions properly. Safety precautions and warnings are provided in this instruction, on the product, and in this product's Operation and Maintenance Manual (OMM). If these hazard warnings are not heeded, bodily injury or death could occur to you or to other persons. Caterpillar cannot anticipate every possible circumstance that might involve a potential hazard.
Therefore, the warnings in this publication, on the product, and in the OMM are not all inclusive. If a tool, procedure, work method, or operating technique not recommended by Caterpillar is used, the user