SEAL-O-RING 1334771 - Caterpillar

TEBE0559-01
25Nov2013
(Revised 09Dec2013)
U-578
A-397
D-472
O-483
Before/After
PRODUCT SUPPORT PROGRAM FOR UPDATING THE SOFTWARE ON CERTAIN 3512B, 3512C, 3516B, 3516B HD, 3516C, AND 3516C HD GENERATOR SETS, PM3512B, AND PM3516 POWER MODULES
1920 1901 1902 PS44093
This Program must be administered either before or after failure.In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS44093" as the Part Numberand "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code.If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.
The information supplied in this service letter may not be valid after the termination date of this program.Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.
This Revised Service Letter replaces the 25Nov2013 Service Letter. Changes have been made to the Title, Problem, Affected Product, and Action Required.
TERMINATION DATE
30Nov2015
PROBLEM
Engine information and fault codes may not be transmitted from the engine ECM to EMS displays or external monitoring devices on certain 3512B, 3512C, 3516B, 3516B HD, 3516C, and 3516C HD Generator Sets, PM3512B, and PM3516 Power Modules.
AFFECTED PRODUCT
Model Identification Number
3512B ZAH00115, 120-123, 126, 129-133, 141-143, 145, 152, 159-160, 164-166, 170, 221, 231, 252, 272-274, 288-295, 298-301, 308, 310-314, 317, 326-337, 342-344, 348, 355-359, 365-369, 372-389, 391-395, 401-403, 420-421, 426-427, 430, 432-436, 438-439, 441-442, 444, 447-449, 452-455, 457, 473-476, 479-496, 499-500, 508, 512, 571, 1036
3512C SBG00152, 154-1349
YBD00111
3516B BPJ00480-00497
ZAR00114-00135, 144-163, 167-169, 174, 181, 184, 202-203, 205-207, 209, 211, 213, 215, 217-222, 227, 229-231, 234, 237-244, 250-251, 255-257, 260, 265-266, 268-272, 277-283, 285-291, 293-295, 297-305, 307-308, 310-319, 321-324, 328-332, 335-338, 340, 342, 344, 346-349, 352-353, 356-359, 362-370, 376, 381-394, 397-407, 410-414, 417, 421-422, 424-438, 443-481, 483, 487-492, 494-516, 518-523, 525-527, 531-543, 547-570, 572-578, 580-581, 585-587, 595, 602-604, 606-625, 629-651, 653-656, 663-679, 690-694, 700-703, 712-713, 717, 723, 725, 728-737, 742-743, 746, 749, 760-767, 770-776, 792-812, 816, 819-821, 823-824
3516B HD YBW00101-00102, 116-124, 131, 145-147, 152, 154-157, 162-165
ZBR00101-00166
3516C AL200105, 107, 109-112
SBJ00150-01473
SBK00150-00502, 700-1472
SFJ00101-00321, 324-327
3516C HD SEK00101-00351, 353-354, 356-386, 388-391, 393, 395, 399-402, 404-406, 409-416, 418-421, 424-427, 430
PM3512B BNR00345-00353
PM3516 KEN00100-00232
NAM00100-00352, 356-361, 366-399
PARTS NEEDED
Qty
Part Number Description
1 4375180 SOFTWARE GP-ELEK
1 4375181 SOFTWARE GP-ELEK
1 4375182 SOFTWARE GP-ELEK
1 4492098 SFWR GP-A1000
1 4492099 SFWR GP-A1000
1 4492100 SFWR GP-A1000
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 22% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
ACTION REQUIRED
Note: Always use the latest software available. Some of these flash file part numbers may be updated before the program terminates.
Refer to the Service Manual if/as necessary.
If the engine is one of the affected serial numbers, download the latest Engine ECM software file from SIS Web, then connect the engine to CAT ET and flash the new software on the Engine ECM.
SERVICE CLAIM ALLOWANCES
Product smu/age whichever comes first Caterpillar Dealer Suggested Customer Suggested
Parts