SEAL-O-RING 1832317 - Caterpillar

SEBE8783 May 10, 2004
U-155
Priority PRODUCT IMPROVEMENT PROGRAM FOR APPLYINGNEW ENGINE LABELS ON CERTAIN 3456 GENERATOR SETS
1000 PI30659
This Program must be administered assoon as possible. When reporting the repair, use "PI30659" as the Partnumber and "7751" as the Group Number, "56" as the Warranty Claim DescriptionCode and "T" as the SIMS Description Code. Exception: If the repair isdone after failure, use "PI30659" as the Part Number, "7751" as the GroupNumber, "96" as the Warranty Claim Description Code, and "Z" as the SIMSDescription Code. The information supplied in this serviceletter may not be valid after the termination date of this program. Donot perform the work outlined in this Service Letter after the terminationdate without first contacting your Caterpillar product analyst.
COMPLETION DATE
TERMINATION DATE
November 30, 2004 May 31, 2005PROBLEM
New engine labels need to applied on certain 3456Generator Sets. These engines were shipped with the wrong engine informationlabel. The customer needs to apply the new label over the existing labelcurrently on the engine.AFFECTED PRODUCT
Model Identification Number
3456 CBX541-547, 549-552, 555, 557, 562, 563, 567-569, 571, 573, 581, 587PARTS NEEDED
No parts are needed for this program. Labels willbe mailed directly to the customers.ACTION REQUIRED
Clean the existing label clean. Peel the attachedbacking from the label and apply over the label currently on the engine.OWNER NOTIFICATION
U.S. and Canadian owners will receive the attachedOwner Notification.SERVICE CLAIM ALLOWANCES
Caterpillar Dealer Suggested Customer Suggested
Parts Labor Hrs. Parts Labor Hrs. Parts Labor Hrs.
100% 1 0 0 0 0
This is a 5-minute job. One hour willbe allowed if the customer does not want to perform this work himself.PARTS DISPOSITION
Handle the parts in accordance with your WarrantyBulletin on warranty parts handling.MAKE EVERY EFFORT TO COMPLETE THIS PROGRAMAS SOON AS POSSIBLE.Attach. (1-Owner Notification)COPY OF OWNER NOTIFICATION FOR U.S. AND CANADIAN OWNERS
XYZ Corporation
3240 Arrow Drive
Anywhere, YZ 99999PRIORITY ? Apply New Engine LabelsMODELS INVOLVED ? 3456 Generator SetsDear Caterpillar Product Owner:New engine labels need to installed on certain3456 Generator Sets. These engines were shipped with the wrong engine informationlabel. Please clean the area and apply the enclosed new label(s) over theexisting label currently on the engine. Apply the protective clear plasticfilm over the new label. The new label(s) needs to be installed on theproducts listed below.If you are unable or unwilling to perform theservice, contact your local Caterpillar dealer immediately to schedulethis service. The dealer will advise you of the time required to completethis service. Please refer the dealer to their Service Letter dated May10, 2004 when scheduling this service. You will not be charged for theservice performed.We regret the inconvenience this may causeyou, but urge you to have this service performed as soon as possible toprevent unscheduled downtime.Caterpillar Inc.
Identification #(s)Attached to May 10, 2004 Service Letter