SEAL-O-RING 2385084 - Caterpillar

SEBE9962-00
14Jun2006
U-530
A-521
D-518
Priority
PRODUCT IMPROVEMENT PROGRAM FOR INSTALLING PERFORMANCE IMPROVMENT SOFTWARE FOR CERTAIN 3516B GENERATOR SETS
7620 PI31011
This Program must be administered as soon as possible.When reporting the repair, use "PI31011" as the Part Number and "7751" as the Group Number, "56" as the Warranty Claim Description Codeand "T" as the SIMS Description code. Exception: If the repair is done after failure, use "PI31011" as the Part Number, "7751" as the Group Number,"96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.
The information supplied in this service letter may not be valid after the termination date of this program.Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.
COMPLETION DATE
TERMINATION DATE
31Dec2006 30Jun2007
PROBLEM
Engines were built and shipped with the wrong software (flashfile). The engines were inadvertantly shipped with a flash file that was designed for use in Low BSFC strategy and as such have noticeably higher emissions levels than the intended software. Flashing in the correct software flash file should result in the emissions output of the engines returning to the levels shown in DM4691 & DM7048 as found in TMI.One important note is that these engines are NOT certified, although their software was built with the same maps as the certified engines and should exhibit equivalent emissions performance.
AFFECTED PRODUCT
Model Identification Number
3516B FDN00199, 220, 222, 487-488, 538-540, 542-543, 555-556, 666-668, 674-677, 681-682, 734, 909-911, 923-925, 1011-1012, 1060, 1068-1073, 1158, 1203-1204, 1207, 1235, 1237-1238, 1308-1310, 1312-1318, 1433-1435, 1441-1444, 1488, 1570-1572, 1716-1719, 1724, 1748, 1758
GZS00278, 280-282, 433, 499, 544-546, 548, 606-615
PARTS NEEDED
Qty
Part Number Description
1 2677168 Software Gp
1 2710368 Software Gp
1 2710370 Software Gp
ACTION REQUIRED
Update the affected population of engines to their respective correct software (flashfile).
Flashfile updates shown below in "Image 1".
Image1
OWNER NOTIFICATION
U.S. and Canadian owners will receive the attached Owner Notification.
SERVICE CLAIM ALLOWANCES
Caterpillar Dealer Suggested Customer Suggested
Parts % Labor Hrs% Parts % Labor Hrs% Parts % Labor Hrs%
100% 100% 0% 0% 0% 0%
This is a 1.0-hour job
PARTS DISPOSITION
Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.
MAKE EVERY EFFORT TO COMPLETE THIS PROGRAM AS SOON AS POSSIBLE.
COPY OF OWNER NOTIFICATION FOR U.S. AND CANADIAN OWNERS
XYZ Corporation
3240 Arrow Drive
Anywhere, YZ 99999
PRIORITY - PRODUCT IMPROVEMENT PROGRAM FOR INSTALLING PERFORMANCE IMPROVMENT SOFTWARE
MODELS INVOLVED - CERTAIN 3516B GENERATOR SETS
Dear Caterpillar Product Owner:
Your 3516B engine has been identified as one built and shipped with the wrong software(flash file). The software currently installed in your engine was designed for use in a different application. Flashing in the correct software per this service letter will result in your engine returning to the expected performance levels, per TMI specifications DM4691 & DM7048. You will not be charged for the service performed.
Contact your local Caterpillar dealer immediately to schedule this service. The dealer will advise you of the time required to complete this service.
Please refer the dealer to their Service Letter dated 14Jun2006 when scheduling this service.
We regret the inconvenience this may cause you, but urge you to have this service performed as soon as possible to prevent unscheduled downtime.
Caterpillar Inc.
Identification #(s)
Attached to 14Jun2006 Service Letter