SEAL-O-RING 9X7383 - Caterpillar

REBE6499-00
03Jun2011
U-226
A-185
D-207
O-203
Before/After
PRODUCT SUPPORT PROGRAM FOR REPLACING THE RELAYS ON CERTAIN CAT SWITCHGEAR
4491 4493 4469 PS43302
This Program must be administered either before or after failure.In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS43302" as the Part Numberand "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code.If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.
The information supplied in this service letter may not be valid after the termination date of this program.Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.
TERMINATION DATE
30Jun2012
PROBLEM
The existing relays can prematurely fail on certain CAT Swithgear due to mechanical contacts being out of factory tolerance. If the existing relays fail it can cause nuisance alarms and annunciations.
AFFECTED PRODUCT
Model Identification Number
*******Group 1*******
GEN - SWITCHGEAR SWG35830, 35849, 35997
*******Group 2*******
GEN - SWITCHGEAR SWG35822, 35862, 35868, 35879, 35881, 35899, 35922, 35939, 35993, 36002, 36006, 36018, 36029, 36031, 36033, 36041, 36044, 36047, 36052, 36059, 36063, 36072-36073, 36088, 36092-36093, 36097, 36107, 36124, 36126, 36134, 36136-36137, 36141, 36165, 36169, 36171, 36181, 36183, 36185, 36189, 36195-36196, 36203, 36226, 36253
*******Group 3*******
GEN - SWITCHGEAR SWG35817, 35850, 35859, 35885, 35890, 35901, 35984, 36000, 36014, 36017, 36019, 36021, 36027, 36037, 36051, 36064-36065, 36068, 36071, 36091, 36096, 36100, 36116, 36133, 36138-36139, 36162, 36170, 36172, 36175, 36180, 36243
*******Group 4*******
GEN - SWITCHGEAR SWG35969, 35992, 36004, 36022, 36028, 36101, 36119
*******Group 5*******
GEN - SWITCHGEAR SWG35875, 35884, 35888, 35976, 35982, 35995, 36080, 36082, 36110, 36113, 36144, 36147, 36176, 36184, 36193, 36214
*******Group 6*******
GEN - SWITCHGEAR SWG35865, 35911, 35972, 35989, 36008, 36036, 36039, 36074, 36079, 36085-36087, 36095, 36098, 36106, 36123, 36130-36131, 36177, 36200, 36233
*******Group 7*******
GEN - SWITCHGEAR SWG35839, 35855, 35873, 35893, 35948, 35950, 35980, 35988, 36009, 36015, 36042-36043, 36053, 36056, 36058, 36067, 36094, 36111, 36178
*******Group 8*******
GEN - SWITCHGEAR SWG35978, 36060, 36089, 36125, 36145, 36151, 36179, 36182, 36186, 36220
*******Group 9*******
GEN - SWITCHGEAR SWG36035, 36040, 36061, 36108, 36146, 36161
*******Group 10*******
GEN - SWITCHGEAR SWG36104, 36129, 36160
*******Group 11*******
GEN - SWITCHGEAR SWG35994
*******Group 12*******
GEN - SWITCHGEAR SWG36166
PARTS NEEDED
Qty
Part Number Description
*******Group 1*******
10 RELAY RELAY (CAT/ISO Provided call 1-866-883-3879)
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 13% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program