SEAT-VALVE 1039252 - Caterpillar

TEBE7715-01
18Jul2018
(Revised 30Aug2018)
U-425
Before/After
PRODUCT SUPPORT PROGRAM FOR REWORKING THE VOLTAGE SELECTOR SWITCH CABLES AND ECM SOFTWARE RE-FLASH ON CERTAIN XQ35 AND XQ60 RENTAL GENERATOR SETS
1408 4459 4460 7002 PS45956
Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar.
This Program must be administered either before or after failure.In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS45956" as the Part Numberand "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code.If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.
The information supplied in this service letter may not be valid after the termination date of this program.Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.
This Revised Service Letter replaces the 18Jul2018 Service Letter. Changes have been made to the Title, Parts Needed, and Action Required.
TERMINATION DATE
31Jul2020
PROBLEM
The cables from the generator to the voltage selector switch may rub and chaff on the box panels or sharp objects on certain XQ35 and XQ60 Rental Generator Sets. Also, certain bolt threads may be facing towards the cables. Rework of the cable assembly and bolts may be required.
AFFECTED PRODUCT
Model Identification Number
XQ35 JK700100, 103-106, 108-146, 148-339
JK800100-00128
XQ60 CF600100-00123, 150-165, 169-275
CF900100-00129, 131-132, 135-141
PARTS NEEDED
Qty
Part Number Description
11 3E6600 SEAL-BULK (11 CM)
6 7K1181 STRAP-CABLE
50 1602249 SLEEVE-BULK (50 CM)
100 3560195 SLEEVE-ABRASION (100 CM)
1 4787864 HARNESS AS (After Failure Only)
1 5415148 SFWR GP-A1000
1 TAPE1 THOMAS & BETTS CO TBFT201-36 (qty as needed)
1 TAPE2 Scotch Super 33+ Electrical Tape (qty as needed)
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 16% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
ACTION REQUIRED
Important Safety Information
Work safely. Most accidents that involve product operation, maintenance, and repair are caused by failure to observe basic safety rules or precautions. An accident can often be avoided by recognizing potentially hazardous situations before an accident occurs.
A person must be alert to potential hazards. This person should also have the necessary training, skills, and tools in order to perform these functions properly.
Safety precautions and warnings are provided in this instruction, on the product, and in this product's Operation and Maintenance Manual (OMM). If these hazard warnings are not heeded, bodily injury or death could occur to you or to other persons. Caterpillar cannot anticipate every possible circumstance that might involve a potential hazard.
Therefore, the warnings in this publication, the warnings that are on the product, and the warnings that are in the OMM are not all inclusive. If a tool, a procedure, a work method, or operating technique that is not recommended by Caterpillar is