SEGMENT GP-SPROCKET 1565341 - Caterpillar

SEBE7500
December 16, 2000
U-335
A-240
AU-193
S-154
H-119
O-273
TT-9
TA-3
TM-8
Parts stock action only CERTAIN 0R3043 REMANUFACTURED CYLINDER PACKS FOR USE IN THE 3300 FAMILY OF ENGINES NEED TO BE REMOVED FROM DEALER PARTS STOCK
1225, 1239 PI70016 The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.
TERMINATION DATE
March 31, 2001
PROBLEM
0R3043 Remanufactured Cylinder Packs need to be inspected and removed from dealer parts stock if they are within the affected date code range.
ACTION REQUIRED
Inspect the date code on all dealer parts stock of 0R3043 Remanufactured cylinder packs. Remove all of these cylinder packs from dealer parts stock that were manufactured between September 21, 2000 and November 17, 2000 inclusive.
(i.e. Within the affected date code range.)
Explanation of date coding for Cylinder packs:
The date code is located on the tamper resistant part number label attached to the box. The date code is formatted as DDMMYYXXX (for example: a box marked with a date code of 1512980HL would indicate a part manufactured on December 15th, 1998 at plant number 0HL).
SERVICE CLAIM ALLOWANCES
Submit one claim for all Remanufactured cylinder packs removed from parts stock.
TEPS/MEPS dealers are reimbursed for recalled parts stock by returning the affected parts stock to their administering Caterpillar dealer for replacement.
PARTS DISPOSITION
***** U.S. and Canadian Dealers *****
Any parts removed from parts stock should be returned in your next core shipment. PLEASE IGNORE THE NORMAL 15 DAY HOLDING PERIOD REQUIREMENT. Cylinder packs should be consolidated in a case by themselves, if quantities warrant. The case should be marked PI70016. All parts returned must be accompanied by a Core Credit Request (CCR) form and should be marked "warranty". This will ensure 100% core credit for the returned parts.
All items removed from parts stock should be returned to:
Caterpillar Inc.501 Cardinal DriveCorinth, MS 38834
***** All Other Dealers *****
Handle the parts in accordance with your Warranty Bulletin on Remanufactured Engines and Components, refer to the topic "Disposition of the Core Under Warranty."