SENDER-PRESSURE 7E4284 - Caterpillar

Information Release Memo REM01-38
Reman
August 2001 REMANUFACTURED DAMPER FOR THE 3500 ENGINE
ANNOUNCEMENT
Caterpillar announces the addition of the CaterpillarRemanufactured damper for the 3500 engine.
COVERAGE
The addition of the Caterpillar?Remanufactured damper will provide dealerswith an
additional repair option to support the 3500 engine.
Reman Part Number New Part Number
0R-7849 193-3288 FEATURES AND BENEFITS
The Caterpillar Remanufactured damper meets all critical newpart specifications and is
warranted the same as a new damper. This same as new quality is available at afraction of
the new part costs to help customer?s lower overhaul and owning and operatingcosts.
CORE ACCEPTANCE
Core acceptance for the Caterpillar Remanufactured damper issimple, visual and requires no
special tools. Consult your core acceptance criteria media number SELD0230 forcomplete
details.
MERCHANDISING
The Caterpillar Remanufactured damper further broadens customerrepair options and will
help reduce 3500 engine damper owning and operating costs. Reman damper is
remanufactured to "same as new" quality standards for function anddurability. This product
is in stock and available for orders worldwide.
CORE MANAGEMENT/RETURNS
Please refer to the Caterpillar Core Management InformationSystem (CMIS 2) Parts
Information application describing all Reman part/CAF and related information.Also refer
to other CMIS 2 inquiry applications such as Customer Profile, Inspection ReasonCodes,
Inspection Line Inquiry, Add Charge Information, Entitlement Activity,Entitlement Inquiry,
CCR Inquiry, CCR Entry, Shipment Processing; Process Packaging Grief; andReporting to
properly manage core returns and monitor inspection performance. Thisinformation will be
available to all dealers worldwide after your CMIS 2 conversion date. In themeantime,
please continue to use the current CMIS Entitlement Parts Inquiry Screendescribing the list
of parts in a Core Acceptability Family (CAF) and related part number detail.
Use the Reman Products Guide on our Web site for the latestinformation, on "Operations &
Core Management" for complete information concerning Reman Policies andCore
Management (SELD0122); Core Management Systems & Operations Procedures
(SELD0040); and Shipping Instructions (SELD0039).
If you have any questions regarding core return processing, feelfree to call Corinth toll free
at (800) 537-2928. For assistance with technical questions, call the PeoriaReman Customer
Satisfaction Hot Line also toll free at (888) 88-REMAN or use our E-mail address
Reman_Help
RBTaylor
Remanufactured Products Group
LC2148 ? (309) 494-5466
PELE0850 CATERPILLAR? ?2003 Caterpillar