SENSOR GP-POSITION 1992976 - Caterpillar

January 29, 2004
(Revised February 2004)
U-18
A-13
D-14
O-16
Beforeor
after failure PRODUCT SUPPORT PROGRAM FOR UPDATING THEPRODUCT LINK MODEM SOFTWARE ON CERTAIN D3G, D3G XL, D3G LGP, D4G, D4G XL,D4G LGP, D5G, D5G XL, AND D5G LGP TRACK TYPE TRACTORS
7606 PS41493
This Program can be administered eitherbefore or after failure. In either case the decision whether to apply theProgram is made by the dealer. When reporting the repair, use "PS41493"as the Part number and "7755" as the Group Number. If administered beforefailure, use "56" as the Warranty Claim Description Code and use "T" asthe SIMS Description Code. If administered after failure, use "96" as theWarranty Claim Description Code and use "Z" as the SIMS Description Code. Although this Program is to be administeredas described above on the Affected Product, parts should be removed fromparts stock as soon as possible. The information supplied in this serviceletter may not be valid after the termination date of this program. Donot perform the work outlined in this Service Letter after the terminationdate without first contacting your Caterpillar product analyst. This Revised Service Letter replacesthe January 29, 2004 Service Letter. Changes have been made to the ActionRequired.TERMINATION DATE
January 31, 2005PROBLEM
The product link modem software needs to be updatedon certain D3G, D3G XL, D3G LGP, D4G, D4G XL, D4G LGP, D5G, D5G XL, andD5G LGP Track Type Tractors. Machines equipped with the product link (PL201)may not be reporting machine diagnostics.AFFECTED PRODUCT
D3G JMH450BYR400, 402
D3G XL CFC249-250
D3G LGP CFF272, 466, 507, 712
D4G TLX300
D4G XL CFN470, 776
D4G LGP FDC240, 278, 459
D5G RKG501, 509, 518
D5G XL FDH593, 803, 805, 982,988, 1220WGB550
D5G LGP FDW322, 328, 406, 455,550, 570, 585, 665, 666, 724, 792, 887, 945, 969, 1002, 1010, 1026, 1064,1065, 1067, 1068, 1076, 1117PARTS NEEDED
Qty
Part Number Description
1 2427203 SOFTWARE-APP
1 2427204 SFWR GP-A400 Software is available in SIS Web.ACTION REQUIRED
Update the PL201 software and modem software.
Refer to special instruction REHS1753 "ProductLink Modem Programming With Cat Et".
Refer to service magazine SEPD0698 "New Softwareis Used on Product Link".
The detailed rework procedure described in specialinstruction REHS1753 must be followed for proper software programming.
SERVICE CLAIM ALLOWANCES
Product smu Caterpillar Dealer Suggested Customer Suggested
Parts Labor Hrs Parts Labor Hrs Parts Labor Hrs
0-10000 100% 1.0 0 0 0 0
This is a 1.0?hr job.PARTS DISPOSITION
Handle the parts in accordance with your WarrantyBulletin on warranty parts handling.