SENSOR-TEMPERATURE 3739526 - Caterpillar

TEBE7342-00
19Mar2018
E330
E500
E512
Z850
Containment -
Before/After
(Limited distribution)
PRODUCT SUPPORT PROGRAM FOR REPLACING THE 516-9693 CYLINDER LINERS ON CERTAIN C18 INDUSTRIAL ENGINES
1216 PS90860
Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar.
This Containment Program can be administered either before or after a failure occurs.In either case the decision whether to apply the Program is made by the dealer and service rep. Obtain the service reps Goodwill Approver Code before completing the repair. EAME dealers should use their standard Industry Group specific goodwill approval codes. The Goodwill Approver Code must be included when submitting the claim.
When reporting the repair, use "PS90860" as the Part Number and "7777" as the Group Number. If administered before failure, use "56" as Warranty Claim Description and "T" as the SIMS Description Code. If administered after failure, use "96" as Warranty Claim Description Code and use "Z" as the SIMS Description Code.
The information supplied in this service letter may not be valid after the termination date of this program.Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.
TERMINATION DATE
31Mar2020
PROBLEM
The existing 516-9693 Cylinder Liners can crack on certain C18 Industrial Engines. If the existing liner cracks, it can cause the oil and coolant to mix.
AFFECTED PRODUCT
Model Identification Number
C18 WRH09563-09564, 9570-9571, 9575-9576, 9585-9586, 9593, 9595, 9645, 9934, 9936-9937, 9940-9944, 9946, 9948, 9950-9952, 9959-9963, 10044
PARTS NEEDED
Qty
Part Number Description
2 1R1808 FILTER-LUBE
1 1S4295 GASKET-TURBO
1 1S9540 DOWEL
24 3E6772 SEAL-WATER
2 3S9643 SEAL-LIP TYPE
1 4N0699 GASKET
1 4N1650 DOWEL
26 5H1504 WASHER-HARD
1 5P0840 SEAL-O-RING
1 6I1055 DOWEL
1 6V3250 SEAL-O-RING
1 6V5063 SEAL-O-RING
1 6V6609 SEAL-O-RING
1 8C3089 SEAL-O-RING
1 9S8009 PLUG-LD STOR
6 9X7317 SEAL-FUEL SYSTEM
1 1013125 GASKET
2 1090077 SEAL-O-RING
1 1142687 SEAL-O-RING
10 1241854 BOLT-12 POINT HD
16 1241855 BOLT-12 PT HEAD
1 1250434 SEAL-INTEGRAL
1 1262702 SEAL-INTEGRAL
1 1264935 SEAL-INTEGRAL
6 1299452 GASKET-EXH MANF
1 1422329 SEAL-DRAINBACK
6 1550809 SEAL-LINER
12 1552793 SEAL-LINER
1 1674407 SEAL-O-RING
2 1714358 SEAL-O-RING
6 1948124 SLEEVE AS
1 1986068 SEAL-INTEGRAL
24 2133217 BOLT
6 2239159 RING-PISTON
1 2271204 GASKET
6 2303728 SEAL-FUEL SYSTEM
6 2303775 SEAL-FUEL SYSTEM
6 2382707 RING-PISTON
1 2385081 SEAL-O-RING-STOR
6 2465659 RING-PISTON-OIL
6 2613450 BEARING-ROD
1 2918145 SEAL-O-RING-STOR
1 3411429 SEAL-PIP
1 3590908 GASKET-CYL HEAD
6 5560701 LINER-CYLINDER
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 31% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
ACTION REQUIRED
Replace the existing cylinder liners with 556-0701 Liners. Refer to Disassembly and Assembly, RENR8630.
SERVICE CLAIM ALLOWANCES
Product smu/age whichever comes first Caterpillar Dealer Suggested Customer Suggested
Parts % Labor Hrs% Parts % Labor Hrs% Parts % Labor Hrs%
0-5000 hrs,
0-24 mo 100.0% 100.0% 0.0% 0.0% 0.0% 0.0%
This is a 38.0-hour job
Note: This is a 38.0 hour job to include these aspects of the repair:
- removal and installation
- disassembly and assembly
- dyno testing after the repair
PARTS DISPOSITION
Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.