SEPARATOR GP-WATER 1492683 - Caterpillar

REBE6314-00
12Aug2010
U-320
A-249
D-274
O-278
TM-18
Priority
PRODUCT IMPROVEMENT PROGRAM FOR FLASHING ENGINE SOFTWARE ON CERTAIN C-18 MARINE ENGINES
1901 1920 PI31786
This Program must be administered as soon as possible.When reporting the repair, use "PI31786" as the Part Number and "7751" as the Group Number, "56" as the Warranty Claim Description Codeand "T" as the SIMS Description code. Exception: If the repair is done after failure, use "PI31786" as the Part Number, "7751" as the Group Number,"96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.
The information supplied in this service letter may not be valid after the termination date of this program.Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.
COMPLETION DATE
TERMINATION DATE
28Feb2011 31Aug2011
PROBLEM
The software interlock code functionality on certain C-18 Marine engines, with A4 ECMs, may affect engine performance.
AFFECTED PRODUCT
Model Identification Number
C18 J2K00102-00105, 110-111, 114-174, 176-254, 259-262
JKX00100-00107, 112-120, 130-143, 150-332, 335
T2P00100, 104-107, 109-147, 149-939, 941
PARTS NEEDED
Qty
Part Number Description
1 3636033? SOFTWARE GP-ELEK
1 3645973 SOFTWARE GP-ELEK
1 3645974 SOFTWARE GP-ELEK
1 3645976 SOFTWARE GP-ELEK
1 3645977 SOFTWARE GP-ELEK
1 3645978 SOFTWARE GP-ELEK
1 3645979 SOFTWARE GP-ELEK
1 3645980 SOFTWARE GP-ELEK
1 3645981 SOFTWARE GP-ELEK
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 25% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
ACTION REQUIRED
Flash C-18 marine engines listed in Affected Product with the appropriate new software.
Refer to Image1 for the appropriate new flash file part number according to engine performance rating.
Image1
OWNER NOTIFICATION
U.S. and Canadian owners will receive the attached Owner Notification.
SERVICE CLAIM ALLOWANCES
Caterpillar Dealer Suggested Customer Suggested
Parts % Labor Hrs% Parts % Labor Hrs% Parts % Labor Hrs%
100% 100% 0% 0% 0% 0%
This is a 1.0-hour job
Reasonable travel and mileage is authorized. Travel will only be authorized for one engine for multiple engines being reworked in a vessel. Reference the other engine serial numbers in the claim story.
PARTS DISPOSITION
Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.
MAKE EVERY EFFORT TO COMPLETE THIS PROGRAM AS SOON AS POSSIBLE.
COPY OF OWNER NOTIFICATION FOR U.S. AND CANADIAN OWNERS
XYZ Corporation
3240 Arrow Drive
Anywhere, YZ 99999
PRIORITY - PRODUCT IMPROVEMENT PROGRAM FOR FLASHING ENGINE SOFTWARE
MODELS INVOLVED - C-18 Marine Engines
Dear Caterpillar Product Owner:
The engine software needs to be updated on the products listed below. The software interlock code functionality on certain C-18 Marine engines may affect engine performance.
You will not be charged for the service performed.
Contact your local Caterpillar dealer immediately to schedule this service. The dealer will advise you of the time required to complete this service.
Please refer the dealer to their Service Letter dated 12Aug2010 when scheduling this service.
We regret the inconvenience this may cause you, but urge you to have this service performed as soon as possible to prevent unscheduled downtime.
Caterpillar Inc.
Identification #(s)
Attached to 12Aug2010 Service Letter