SHIELD AS 3273817 - Caterpillar

This is a 1.0-hour job for Group 2
Note: If the stem sticking was found, an additional 40 Hours of labor will be allowed to replace the main control valve.
Caterpillar Dealer Suggested Customer Suggested
Parts % Labor Hrs% Parts % Labor Hrs% Parts % Labor Hrs%
100% 100% 0% 0% 0% 0%
This is a 1.0-hour job for Group 3
Note: If the stem sticking was found, an additional 40 Hours of labor will be allowed to replace the main control valve.
Caterpillar Dealer Suggested Customer Suggested
Parts % Labor Hrs% Parts % Labor Hrs% Parts % Labor Hrs%
100% 100% 0% 0% 0% 0%
This is a 1.0-hour job for Group 4
Note: If the stem sticking was found, an additional 40 Hours of labor will be allowed to replace the main control valve.
PARTS DISPOSITION
Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.
MAKE EVERY EFFORT TO COMPLETE THIS PROGRAM AS SOON AS POSSIBLE.
COPY OF OWNER NOTIFICATION FOR U.S. AND CANADIAN OWNERS
XYZ Corporation
3240 Arrow Drive
Anywhere, YZ 99999
SAFETY - PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING THE MAIN CONTROL VALVE
MODELS INVOLVED - 345C, 345CL, 345D, and 345DL Excavators
Dear Caterpillar Product Owner:
The main control valve needs to be inspected on the products listed below. The existing stems in the main control valve may stick within the main control valve bore. The stem sticking can cause the machine to move unexpectedly, which may result in personal injury or death. You will not be charged for the service performed.
Contact your local Caterpillar dealer immediately to schedule this service. The dealer will advise you of the time required to complete this service.
Please refer the dealer to their Service Letter dated 03Sep2009 when scheduling this service.
We regret the inconvenience this may cause you, but urge you to have this service performed for your added safety and satisfaction.
Caterpillar Inc.
Identification #(s)
Attached to 03Sep2009 Service Letter