SHIM 2F7825 - Caterpillar

PARTS NEEDED
No parts needed for this program
ACTION REQUIRED
Refer to the attached Rework Procedure to access to the four 8T-4956 Bolts and tighten to specified torque of 100 +/- 20 N.m (73.8 +/- 14.8 lb ft).
Image1
OWNER NOTIFICATION
Owners in the following countries will receive the attached Owner Notification:
US
Canada
SERVICE CLAIM ALLOWANCES
Caterpillar Dealer Suggested Customer Suggested
Parts % Labor Hrs% Parts % Labor Hrs% Parts % Labor Hrs%
100% 100% 0% 0% 0% 0%
This is a 1.0-hour job
PARTS DISPOSITION
Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.
MAKE EVERY EFFORT TO COMPLETE THIS PROGRAM AS SOON AS POSSIBLE.
EXAMPLE COPY OF OWNER NOTIFICATION
XYZ Corporation
3240 Arrow Drive
Anywhere, YZ 99999
PRIORITY - PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING AND TIGHTENING THE FOUR BOLTS THAT SECURE THE HYDRAULIC CONTROL VALVE BRACKET ON CERTAIN D6N TRACK-TYPE TRACTORS
MODELS INVOLVED - D6N Track-Type Tractors
Dear Cat Product Owner:
The Bracket Assembly that supports the Hydraulic Control Valve needs to be inspected on the products listed below. The four existing bolts that secure this bracket to the Right Hand side ROPS support may not be tightened to specified torque and get loose, leading to some damage to the Hydraulic Control Valve. You will not be charged for the service performed.
Contact your local Cat dealer immediately to schedule this service. The dealer will advise you of the time required to complete this service.
If you are no longer the owner of this product(s), please contact your local Cat dealer so that our records can be updated. Please refer the dealer to their Service Letter dated 05May2017 when scheduling this service.
We regret the inconvenience this may cause you, and urge you to have this service performed as soon as possible to prevent unscheduled downtime.
Caterpillar Inc.
Identification #(s)
Attached to 05May2017 Service Letter
Rework Procedure
Read and understand the Operation and Maintenance Manual for safety information and safe working practices before starting the rework.
Refer to the Service Manual if/as necessary.
1. The four M12 bolts (8T-4956) that need to be inspected and tightened can be accessed from the machine cab.
Adjust the seat to the lowest position. Remove the Right Hand side armrest and side plate. Refer to Image 1.1.1.
Image1.1.1
2. Locate the two upper and two lower bolts (8T-4956) that secure the bracket assembly to the ROPS support. (Refer to Image 1.2.1.)
Tighten the four bolts to a specified torque of 100 +/- 20 N.m (73.8 +/- 14.8 lb ft).
Image1.2.1
3. Reinstall armrest and side plate.