SHOE 4K7052 - Caterpillar

ACTION REQUIRED
Remove and replace the existing engine ECM with a new ECM and update the engine software to the latest current production file.
OWNER NOTIFICATION
Owners in the following countries will receive the attached Owner Notification:
US
Canada
SERVICE CLAIM ALLOWANCES
Caterpillar Dealer Suggested Customer Suggested
Parts % Labor Hrs% Parts % Labor Hrs% Parts % Labor Hrs%
100% 100% 0% 0% 0% 0%
This is a 2.0-hour job
PARTS DISPOSITION
Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.
MAKE EVERY EFFORT TO COMPLETE THIS PROGRAM AS SOON AS POSSIBLE.
EXAMPLE COPY OF OWNER NOTIFICATION
XYZ Corporation
3240 Arrow Drive
Anywhere, YZ 99999
PRIORITY - PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE ENGINE ELECTRONIC CONTROL MODULE AND UPDATING ENGINE SOFTWARE
MODELS INVOLVED - CERTAIN C175-16, AND C175-20 GENERATOR SETS IN A STAND-BY APPLICATION
Dear Cat Product Owner:
The Engine Electronic Control Module (ECM) needs to be replaced on the products listed below. The existing Engine ECM could internally fail causing a no start and no communication condition. You will not be charged for the service performed.
Contact your local Cat dealer immediately to schedule this service. The dealer will advise you of the time required to complete this service.
If you are no longer the owner of this product(s), please contact your local Cat dealer so that our records can be updated. Please refer the dealer to their Service Letter dated 07Mar2017 when scheduling this service.
We regret the inconvenience this may cause you, and urge you to have this service performed as soon as possible to prevent unscheduled downtime.
Caterpillar Inc.
Identification #(s)
Attached to 07Mar2017 Service Letter