SLEEVE 2309992 - Caterpillar

TEBE5858-01
23Mar2017
(Revised 04Apr2017)
U-160
A-105
O-127
Before/After
PRODUCT SUPPORT PROGRAM FOR REPLACING CELLULAR PRODUCT LINK DEVICES ON CERTAIN CATERPILLAR PRODUCTS
7606 7610 7620 PS45421
Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar.
This Program must be administered either before or after failure.In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS45421" as the Part Numberand "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code.If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.
The information supplied in this service letter may not be valid after the termination date of this program.Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.
This Revised Service Letter replaces the 23Mar2017 Service Letter. Changes have been made to the Affected Product and Part Needed.
TERMINATION DATE
31Dec2017
PROBLEM
The 2G network that the cellular Product Link devices are on will be no longer available in October 2016. All devices will stop reporting after this date.
AFFECTED PRODUCT
Model Identification Number
*******Group 1*******
3516