SOFTWARE GP- 3599269 - Caterpillar

24Sep2012
U-503
A-399
D-431
O-464
Parts stock action only
PRODUCT IMPROVEMENT PROGRAM FOR REMOVING 10R-5667, AND 373-6537 OIL COOLER CORE ASSEMBLIES FROM DEALER PARTS STOCK
7750 PI70457
When submitting claim for Parts Stock Action, Use the appropriate 99Z as the s/n, the appropriate Service Letter Program Number as the Part number in the Part Causing Failure field, "7751" as the Group Number, "56" as the Description Code.
The information supplied in this service letter may not be valid after the termination date of this program.Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.
TERMINATION DATE
31Dec2012
PROBLEM
The existing 10R-5667, and 373-6537 Oil Cooler Core Assemblies in dealer parts stock could have been manufactured with excessive glue. If the cooler, with excessive glue, is installed it can generate fretting within the core and lead to a leaking cooler causing engine and customer downtime.
ACTION REQUIRED
Remove all 10R-5667, and 373-6537 Oil Cooler Core Assemblies from dealer parts stock that have a date code prior to "NUUMUU" December 1, 2011.
The date code is on the middle of the oil cooler. The date is coded using the NUMERAL KOD system.
Numbers are represented by the following letters:
N = 0
U = 1
M = 2
E = 3
R = 4
A = 5
L = 6
K = 7
O = 8
D = 9
Format is six continuous letters.
Example: NUUMUU
First two letters, NU = the day of the month
Second two letters, UM = the number of the month
Third two letters, UU = the last two digits of the year
So the example NU/UM/UU represents, 01/12/11, or 01 December, 2011.
SERVICE CLAIM ALLOWANCES
Submit one claim for all parts removed from dealer parts stock.
PARTS DISPOSITION
Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.