SPACER 0544697 - Caterpillar

Before/After
PRODUCT SUPPORT PROGRAM FOR REPLACING THE TRANSMISSION HARNESS ON CERTAIN R1700G LOAD HAUL DUMPS
3104 1408 PS42874
This Program must be administered either before or after failure.In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS42874" as the Part Numberand "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code.If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.
The information supplied in this service letter may not be valid after the termination date of this program.Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.
TERMINATION DATE
31Jan2011
PROBLEM
The existing transmission harness is unable to accommodate the flow switch in the secondary steering system on certain R1700G Load Haul Dumps.
AFFECTED PRODUCT
Model Identification Number
R1700G SBR00591-00602
PARTS NEEDED
Qty
Part Number Description
1 3187755 HARNESS AS
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 9% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
ACTION REQUIRED
Refer to Rework Procedure in Special Instruction REHS4611.
SERVICE CLAIM ALLOWANCES
Product smu/age whichever comes first Caterpillar Dealer Suggested Customer Suggested
Parts % Labor Hrs% Parts % Labor Hrs% Parts % Labor Hrs%
0-10000 hrs,
0-12 mo 100.0% 100.0% 0.0% 0.0% 0.0% 0.0%
This is a 2.0-hour job
PARTS DISPOSITION
Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.