SPACER 1907992 - Caterpillar

December 13, 2002
U-323
A-225
AU-238
S-237
H-236
O-260
Safety PRODUCT IMPROVEMENT PROGRAM FOR REPLACINGTHE STEERING FRAME LOCK PLATES ON CERTAIN 994D WHEEL LOADERS
70517506 PI10205
This Program must be administered assoon as possible. When reporting the repair, use "PI10205" as the Partnumber and "7751" as the Group Number, "56" as the Warranty Claim DescriptionCode and "T" as the SIMS Description Code. Exception: If the repair isdone after failure, use "PI10205" as the Part Number, "7751" as the GroupNumber, "96" as the Warranty Claim Description Code, and "Z" as the SIMSDescription Code.PROBLEM
The steering frame lockplates need to be replaced on certain 994D Wheel Loaders. The steeringframe lock may fail if the machine is articulated with the lock link in"lock" position. If this occurs, the frame plate can come off, allowingthe machine to articulate unexpectedly.
AFFECTED PRODUCT
Model Identification Number
994D 3TZ252-284PARTS NEEDED
2 - 2210008 PlateACTION REQUIRED
See the attached Rework Procedure.OWNER NOTIFICATION
U.S. and Canadian owners will receive the attachedOwner Notification.SERVICE CLAIM ALLOWANCES
Caterpillar Dealer Suggested Customer Suggested
Parts Labor Hrs. Parts Labor Hrs. Parts Labor Hrs.
100% 6 0 0 0 0
This is a 6-hour job.
PARTS DISPOSITION
Handle the parts in accordance with your WarrantyBulletin on warranty parts handling.
MAKE EVERY EFFORT TO COMPLETE THIS PROGRAMAS SOON AS POSSIBLE.Attach. (1-Owner Notification)
(2-Rework Procedure)COPY OF OWNER NOTIFICATION FOR U.S. AND CANADIAN OWNERS
XYZ Corporation
3240 Arrow Drive
Anywhere, YZ 99999Safety - Replace the Steering Frame lock PlatesMODELS INVOLVED - 994D Wheel LoadersDear Caterpillar Product Owner:The steering frame lock plates need to be replacedon certain 994D Wheel Loaders. The steering frame lock may fail if themachine is articulated with the lock link in "lock" position. If this occurs,the frame plate can come off, allowing the machine to articulate unexpectedlywith potential for serious injury or death. New plates need to be installedon the products listed below. You will not be charged for the service performed.Contact your local Caterpillar dealer immediatelyto schedule this service. The dealer will advise you of the time requiredto complete this service. Please refer the dealer to their Service Letterdated December 13, 2002 when scheduling this service.We regret the inconvenience this may causeyou, but urge you to have this service performed for your added safetyand satisfaction.Caterpillar Inc.
Identification #(s)Attached to December 13, 2002 Service LetterRework Procedure
Using the air-arc method, remove the two8X0793 Plates from the rear frame group. Fill all voids in the frame andgrind the surface smooth and flush. See Illustration 1, for location andwelding information of the two new 2210008 Plates. The current 8X0790 StowTray link (see Illustration 2) needs to be modified to the dimensions shownin Illustration 3 below.
Illustration 1
Illustration 2
Illustration 3