SPACER 2389918 - Caterpillar

SERVICE CLAIM ALLOWANCES
Caterpillar Dealer Suggested Customer Suggested
Parts % Labor Hrs% Parts % Labor Hrs% Parts % Labor Hrs%
100% 100% 0% 0% 0% 0%
This is a 1.0-hour job
PARTS DISPOSITION
Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.
MAKE EVERY EFFORT TO COMPLETE THIS PROGRAM AS SOON AS POSSIBLE.
COPY OF OWNER NOTIFICATION FOR U.S. AND CANADIAN OWNERS
XYZ Corporation
3240 Arrow Drive
Anywhere, YZ 99999
PRIORITY - PRODUCT IMPROVEMENT PROGRAM FOR REPLACEMENT OF THE FAN PULLEY BOLTS ON CERTAIN HYDRAULIC EXCAVATORS
MODELS INVOLVED - 336E Hydraulic Excavators
Dear Caterpillar Product Owner:
The fan pulley bolts need to be replaced on certain 336E Hydraulic Excavators. The existing bolts can come loose due to paint on the mounting surface. You will not be charged for the service performed.
Contact your local Caterpillar dealer immediately to schedule this service. The dealer will advise you of the time required to complete this service.
Please refer the dealer to their Service Letter dated 10Aug2011 when scheduling this service.
We regret the inconvenience this may cause you, but urge you to have this service performed as soon as possible to prevent unscheduled downtime.
Caterpillar Inc.
Identification #(s)
Attached to 10Aug2011 Service Letter
Rework Procedure
1. Open the engine compartment hood.
Image1.1.1
2. Remove the fan guard.
Image1.2.1
3. Locate and access the fan pulley.
Image1.3.1
4. Remove the fan pulley bolts.
Image1.4.1
5. Remove paint from mounting surface.
Image1.5.1
6. Install 8T-7547 Bolt and add 8E-9571 Hard Washer. The fan pulley may need to be repositioned in order to access all bolts for removal and installation.
Image1.6.1
7. Torque bolts to 28 +/- 7 N.m.
Image1.7.1
8. Apply paint to bare surfaces.
Image1.8.1
9. Reinstall the fan guard and close the engine compartment hood.
Image1.9.1