SPACER 5505017 - Caterpillar

March 14, 2003
U-68
O-63
Beforeor
after failureParts stock action needed PRODUCT SUPPORT PROGRAM FOR REPLACINGTHE SWIVEL JOINT LOCKING ROD ON CERTAIN 312B, 312C, 315B, 317B L, 317BLN, 318B L AND 318B LN EXCAVATORS
3218 PS41224
This Program can be administered eitherbefore or after failure. In either case the decision whether to apply theProgram is made by the dealer. When reporting the repair, use "PS41224"as the Part number and "7755" as the Group Number. If administered beforefailure, use "56" as the Warranty Claim Description Code and use "T" asthe SIMS Description Code. If administered after failure, use "96" as theWarranty Claim Description Code and use "Z" as the SIMS Description Code. Although this Program is to be administeredas described above on the Affected Product, parts should be removed fromparts stock as soon as possible. The information supplied in this serviceletter may not be valid after the termination date of this program. Donot perform the work outlined in this Service Letter after the terminationdate without first contacting your Caterpillar product analyst.TERMINATION DATE
March 31, 2005PROBLEM
The swivel joint locking rod needs to be replacedon certain 312B, 312C, 315B, 317B L, 317B LN, 318B L and 318B LN Excavators.The swivel joint locking rod may become loosened due to the breakage ofthe threaded part under swivel joint rotation torque combined with flexion.This can result in the rotation of the static part of the swivel jointthat leads to the destruction of the high-pressure hoses. A new retrofitabledevice has been designed to avoid the occurrence of this problem.AFFECTED PRODUCT
Model Identification Number
312B 6SW403-926
9FS604-1406
9NW207-402
2KW208-537
312C BNN259-407
312C L CBT334-667
315B L 5SW379-976
317B L 9WW485-990
317B LN 6DZ474-928
318B L ADC269-1402
318B LN AEJ322-880PARTS NEEDED
1 - 2297539 Bracket
1 ? 8T4140 BoltACTION REQUIRED
***** Parts Stock *****Remove all 1475803 and 2003261 Locking Rodsfrom parts stock.***** Affected Product *****See the attached Rework Procedure.SERVICE CLAIM ALLOWANCES
***** Parts Stock *****Submit one claim for all 1475803 and 2003261Locking Rods that are removed from parts stock.***** Affected Product *****
Product smu/age whichever comes first Caterpillar Dealer Suggested Customer Suggested
Parts Labor Hrs Parts Labor Hrs Parts Labor Hrs
0-2000 /
0-36 months 100% 1 0 0 0 0
This is a 1?hour job.
PARTS DISPOSITION
Handle the parts in accordance with your WarrantyBulletin on warranty parts handling.Attach. (1-Rework Procedure) Rework Procedure
Remove 1475803 or 2003261 Locking Rod from theswivel joint (see Illustration 1).
Remove any trace of paint from the flat, machinedsurface of the swivel joint prior to mount the 2297539 Bracket. (See illustration2).
Mount the new 2297539 Bracket on the swivel jointwith 8T4140 Bolt (See Illustration 3).
Tighten the 8T4140 Bolt to: 240 N.m 40N m.
Illustration 1
Illustration 2
Illustration 3