SPACER 9Y1603 - Caterpillar

SEBE8664-03 February 17, 2004
(Revised April 2004)
U-46
TT-7
beforeor
after failure PRODUCT SUPPORT PROGRAM FOR INSPECTIONOF CERTAIN C11 AND C13 TRUCKS
1203 PS41544
This Program can be administered eitherbefore or after failure. In either case the decision whether to apply theProgram is made by the dealer. When reporting the repair, use "PS41544"as the Part number and "7755" as the Group Number. If administered beforefailure, use "56" as the Warranty Claim Description Code and use "T" asthe SIMS Description Code. If administered after failure, use "96" as theWarranty Claim Description Code and use "Z" as the SIMS Description Code. The information supplied in this serviceletter may not be valid after the termination date of this program. Donot perform the work outlined in this Service Letter after the terminationdate without first contacting your Caterpillar product analyst. This Revised Service Letter replacesthe February 17, 2004 (Revised March 2004) Service Letter. Changes havebeen made to the Service Claim Allowances and Rework Procedure.TERMINATION DATE
February 28, 2005PROBLEM
Certain C11 and C13 on highway engines requireinspections and repair of some components and systems. This program shouldbe conducted prior to delivery to the customer. On the engines requiringinspection and repair of the air compressor expansion chamber, failureto perform these procedures may result in an air compressor failure.AFFECTED PRODUCT
Model Identification Number
C11 KCA161-961
C13 KCB508-4832PARTS NEEDED
Not all units require steps 3 and 4to be performed. Only the following units will need new pre-cooler hoses,and air box inspection: KCA161-731, KCB508-3229 If hoses are required on the unit beinginspected, do NOT order all 6 hoses. Only order the 2 hoses (1 inlet and1 outlet hose) that go with the arrangement of the unit being inspected.
Part Number Description Low/Mid/High Typical OEM
2398139 Hose ? water inlet Low Mount Freightliner
2398142 Hose ? water outlet Low Mount Freightliner
2398140 Hose ? water inlet High Mount PACCAR
2398144 Hose ? water outlet High Mount PACCAR
2398141 Hose ? water inlet Mid Mount International
2398143 Hose ? water outlet Mid Mount International
Quantity Rating
Flash file partnumber
1 C11 305/1050/2100 2513553
1 C11 335/1250/2100 2513554
1 C11 350/1350/2100 2513555
1 C11 370/1350/2100 2513556
1 C11 335/1250/2100(IAS) 2513557
1 C13 380/1450/2100380/1450/2300 2514580
1 C13 410/1450/2100410/1450/2300 2514581
1 C13 430/1650/2100430/1650/2300 2514582
1 C13 430/1550/2100430/1750/2300 GFRS 2514583
1 C13 525/1650/2100RVC-Bore Injectors 2514584
1 C13 335/1550/2100335/1550/2300 2514585
1 C13 380/1400/2100380/1400/2300 2514586
1 C13 410/1550/2100410/1550/2300 2514587
1 C13 410/1550/2100IAS410/1550/2300 2514588
1 C13 430/1550/2100430/1550/2300 2514589
1 C13 430/1650/2100IAS430/1650/2300 2514590
1 C13 410/1450/2100GFRS410/1650/2300 2514591
1 C13 410/1450/2100MT-Generic410/1650/2100410/1650/2300 2514592
1 C13 430/1550/2100MT-Generic430/1750/2100430/1750/2300 2514593
1 C13 410/1450/2100MT-OWS410/1450/2300410/1550/2100 2514594
1 C13 525/1650/2100FT455/1550/2100C-Bore Injectors 2514595
1 C13 470/1650/2100RV 2514596
1 C13 470/1650/2100FT455/1550/2100 2514597 All flash files are NOT required. Flashthe unit with the file that corresponds to the appropriate rating.ACTION REQUIRED
See attached Rework Procedure.SERVICE CLAIM ALLOWANCES
Product smu/age whichever comes first Caterpillar Dealer Suggested Customer Suggested
Parts Labor Hrs Parts Labor Hrs Parts Labor Hrs
KCA161-731 100% 3.3 0 0 0 0
KCB508-3228 100% 3.3 0 0 0 0
KCA731-961 100% 1.5 0 0 0 0
KCB3229-4832 100% 1.5 0 0 0 0
This is a 1.5 or 3.3?hr job.When claiming for this service letter, use the following SMCS codes andtimes:
SMCS Code Description Labor allowed
1064-010 Aftercooler hoses ? R&I 0.9
1901-591 Flash ECM 0.5
1803-035 Air Compressor Box - Inspect 0.9
None General Inspection 1.0PARTS DISPOSITION
Handle the parts in accordance with your WarrantyBulletin on warranty parts handling.Attach. (1-Rework Procedure)
(2-Dealer Feedback Form)Rework Procedure
Have a print out of the Dealer Feedback Form readyto complete prior to starting the procedure.
Flash unit with February release software. Seechart above for proper file.
Connect Caterpillar Electronic Technician to theengine and flash the ECM with February 2004 release parts service software.
Replace pre-cooler hoses
This step is