SPIDER AS-FAN 8N6584 - Caterpillar

REBE4784-01
26Jan2009
(Revised 29Jan2009)
U-32
A-30
D-25
O-26
Priority
PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE EMISSIONS LABEL ON CERTAIN C-18 AND C18 COMMERCIAL ENGINES
7757 PI31620
This Program must be administered as soon as possible.When reporting the repair, use "PI31620" as the Part Number and "7751" as the Group Number, "56" as the Warranty Claim Description Codeand "T" as the SIMS Description code. Exception: If the repair is done after failure, use "PI31620" as the Part Number, "7751" as the Group Number,"96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.
The information supplied in this service letter may not be valid after the termination date of this program.Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.
This Revised Service Letter replaces the 26Jan2009 Service Letter. This Service Letter has been revised to correct posting error to SISWeb.
COMPLETION DATE
TERMINATION DATE
31Jul2009 31Jan2010
PROBLEM
The emissions label needs to be replaced on certain C18 Commercial Engines. The existing emissions label can be incorrect.
AFFECTED PRODUCT
Model Identification Number
C-18 G4C03678, 3704, 3721
C18 EKW00276, 584-586, 588-722
PEJ00102
WJH04241, 4245, 4574, 4577, 4706, 4712, 4714, 4717-4718, 4722, 4862-4863, 5088, 5093-5094, 5097
PARTS NEEDED
Qty
Part Number Description
1 LABEL Emissions Certification Replacement (Order Online)
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 40% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
ACTION REQUIRED
Order a new emissions label.
Remove the current emissions label.
Install the new emissions label.
Refer to the attached Rework Procedure.
OWNER NOTIFICATION
U.S. and Canadian owners will receive the attached Owner Notification.
SERVICE CLAIM ALLOWANCES
Caterpillar Dealer Suggested Customer Suggested
Parts % Labor Hrs% Parts % Labor Hrs% Parts % Labor Hrs%
100% 100% 0% 0% 0% 0%
This is a 0.5-hour job
PARTS DISPOSITION
Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.
MAKE EVERY EFFORT TO COMPLETE THIS PROGRAM AS SOON AS POSSIBLE.
COPY OF OWNER NOTIFICATION FOR U.S. AND CANADIAN OWNERS
XYZ Corporation
3240 Arrow Drive
Anywhere, YZ 99999
PRIORITY - PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE EMISSIONS LABEL ON CERTAIN C-18 AND C18 COMMERCIAL ENGINES
MODELS INVOLVED - C-18 and C18 Commercial Engines
Dear Caterpillar Product Owner:
The emissions label needs to be replaced on the products listed below. The existing emissions label can be incorrect. You will not be charged for the service performed.
Contact your local Caterpillar dealer immediately to schedule this service. The dealer will advise you of the time required to complete this service.
Please refer the dealer to their Service Letter dated 26Jan2009 when scheduling this service.
We regret the inconvenience this may cause you, but urge you to have this service performed as soon as possible to prevent unscheduled downtime.
Caterpillar Inc.
Identification #(s)
Attached to 26Jan2009 Service Letter
Rework Procedure
1. Begin at the SISWeb homepage. The address is https://sis.cat.com
2. From the SISWeb homepage, select the Engine Technical Marketing Information - TMI link.
3. Once in TMI, input the serial number of the engine into the reference number box and select "serial number" in the drop down menu.
4. Press the "Retrieve Data" button.
5. Select the "Emissions Data" link.
6. Scroll to