SPRING 3165977 - Caterpillar

You may use the following methods to obtain a factory password. The first method is via the Factory Password System (FPS) via the Internet. The second method is via the telephone help line. The procedures for both methods are listed in the following sections.Internet
The Factory Password System (FPS) is a secure web site and a password is required. Proceed to step 1.a if you do not have a "Login ID" and a "Password". Proceed to step 2 if you already have a "Login ID" and a "Password".
Refer to the "Telephone Help Line" section or see your Caterpillar dealer in order to obtain the factory password.
Open your web browser. Enter the address for the Factory Password System (FPS) ("http://fps.cat.com") in the address bar of the web browser.Upon accessing FPS, the "Corporate Web Security" web site will appear.
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Corporate web Security screen
Enter your "Login ID" and "Password" into the "Corporate Web Security" site. Refer to Illustration 1.
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"Passwords"selection from the FPS screen
Select the "Password" option from the "FPS" menu. (Refer to Illustration 2) The Product Information Screen will now display.
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FPS Product Identification screen
Answer the questions and click the "Submit" button. The Factory Password Screen will now display.
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FPS History screen
Enter the following information:
"Product Serial Number"
"Engine Units"Note: Enter the hours that are displayed on the service hour meter in the "Engine Units" block. Select "Hours" as the unit.
"Service Tool Serial Number"
"ECM Serial Number"
"Total Tattletale Value"
"Reason Code"Note: The "Reason Code" is provided on the "Enter Factory Password" screen. Refer to Illustration 5.Note: The "Rerate" section is not used with the Machine Security System. Do NOT enter information in this section.Note: The information that is listed above may be obtained from the "Enter Factory Passwords" screen in the Caterpillar Electronic Technician (ET). Refer to Illustration 5.
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Enter Factory Passwords screen
Click on the "Submit" button. The passwords will then be generated.
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FPS Password Created confirmation screen
Record both of the factory passwords.
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MSS Enter Factory Passwords screen
Refer to Illustration 7. Enter the factory password 1 in the "Factory Password #1" field and enter factory password 2 in the "Factory Password #2" field.Note: Both passwords are required in order to change any of the parameters of the Machine Security System.Telephone Help Line
The Telephone Help line for obtaining a Factory Password is the same number assigned to the Dealer Solutions Network (DSN) and is listed below: (309) 636-8500You will need the information listed below, in order to obtain a Factory Password:
"Product Serial Number"
Service Meter Hours ("Engine Unit Block")
Serial number of the Service Tool (Electronic Technician)
Serial Number of the MSS ECM
Total Tattletale Value
Reason CodeNote: The information that is listed above may be obtained from the "Enter Factory Passwords" screen in the Caterpillar Electronic Technician (ET). Refer to Illustration 7.