STARTING MOTOR GP-ELECTRIC 1954638 - Caterpillar

This Revised Service Letter replaces the 11Jan2016 Service Letter. Changes have been made to the Title, Problem, and Affected Product.
TERMINATION DATE
31Jan2021
PROBLEM
The existing 2716431, 3607440, and 3607485 Fuel Tanks can crack and leak fuel on certain 785C and 785D Off-Highway Trucks. If the existing fuel tank cracks in the locations identified in the pictures in Image 1 without evidence of contact from objects or implements it can be replaced with the 4340957 Fuel Tank.
AFFECTED PRODUCT
Model Identification Number
785C APX01837-01841, 1864-1865, 1872-1874, 1880-1884, 1888-1892, 1894, 1909-1911, 1916-1919, 1924, 1930-1946, 1950-1958, 1962-1970, 1974-1978, 1983-1987, 1990-1993, 2001-2015, 2044-2046, 2055-2059, 2064, 2067-2073, 2075-2078, 2085, 2093-2097, 2103-2104, 2108, 2111-2112, 2126-2130, 2138-2142, 2157-2161, 2176-2180, 2205-2207, 2231-2236, 2241-2246
PARTS NEEDED
Qty
Part Number Description
1 4340957 TANK AS
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 5% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
ACTION REQUIRED
Refer to the Service Manual if/as necessary.
Replace the cracked fuel tanks in accordance with applicable disassembly and assembly instructions.
Image1
SERVICE CLAIM ALLOWANCES
Product smu/age whichever comes first Caterpillar Dealer Suggested Customer Suggested
Parts % Labor Hrs% Parts % Labor Hrs% Parts % Labor Hrs%
0-25000 hrs,
0-48 mo 100.0% 100.0% 0.0% 0.0% 0.0% 0.0%
25001-50000 hrs,
49-96 mo 67.0% 75.0% 0.0% 0.0% 25.0% 25.0%
50001-75000 hrs,
97-144 mo 33.0% 0.0% 0.0% 0.0% 50.0% 100.0%
This is a 3.0-hour job
PARTS DISPOSITION
Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.