STARTING MOTOR GP-ELECTRIC 8S3886 - Caterpillar

VALIGN="Middle" WIDTH="13%">Labor Hrs%
100% 100% 0% 0% 0% 0%
This is a 2.0-hour job for Group 1
Note: It is mandatory to record the circuit breaker s/n in the warranty claim story for the claim to be paid.
Caterpillar Dealer Suggested Customer Suggested
Parts % Labor Hrs% Parts % Labor Hrs% Parts % Labor Hrs%
100% 100% 0% 0% 0% 0%
This is a 2.0-hour job for Group 2
Note: It is mandatory to record the circuit breaker s/n in the warranty claim story for the claim to be paid.
PARTS DISPOSITION
Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.
MAKE EVERY EFFORT TO COMPLETE THIS PROGRAM AS SOON AS POSSIBLE.
EXAMPLE COPY OF OWNER NOTIFICATION
XYZ Corporation
3240 Arrow Drive
Anywhere, YZ 99999
SAFETY - PRODUCT IMPROVEMENT PROGRAM FOR THE INSPECTION AND POSSIBLE REPLACEMENT OF THE SCHNEIDER ELECTRIC AND SQUARE D BRANDED MASTERPACT NW CIRCUIT BREAKERS (800 AMPS TO 6300 AMPS), INSTALLED ON CERTAIN C27, C32, 3512, 3512B, 3512C, 3516, 3516B, 3516C, 3516E, C175-16, G3512, G3512H, G3516B, G3516C, AND G3516H GENERATOR SETS
MODELS INVOLVED - CERTAIN C27, C32, 3512, 3512B, 3512C, 3516, 3516B, 3516C, 3516E, C175-16, G3512, G3512H, G3516B, G3516C, AND G3516H GENERATOR SETS
Dear Cat Product Owner:
The Masterpact NW circuit breaker needs to be inspected and possibly replaced on the products listed below. The existing circuit breaker may have a nonconforming internal component. This may affect the electrical protection capability of the Masterpact NW circuit breaker. If the circuit breaker has the internal nonconformance, there is a risk that all poles on the circuit breaker may not open if the circuit breaker is called upon to interrupt current (trip), or if the circuit breaker is manually switched to the off position. If a pole/phase on a circuit breaker does not open as intended, this may, in conjunction with other factors or circumstances, result in a risk of personal injury or death. Please contact your local Caterpillar dealer immediately to verify whether your circuit breaker is affected. You will not be charged for the service performed.
Until the inspection is completed, follow your facility?s normal procedures and industry standard electrical safety work practices to verify that all poles of the circuit breaker have opened properly.
Contact your local Cat dealer immediately to schedule this service. The dealer will advise you of the time required to complete this service.
If you are no longer the owner of this product(s), please contact your local Cat dealer so that our records can be updated.
You may now search for open Safety Service Letters by entering your product serial number(s). Visit the CAT.COM/SAFETY website and click on SUPPORT, then SAFETY SERVICES for more information. Please refer the dealer to their Service Letter dated 31Jul2018 when scheduling this service.
We regret the inconvenience this may cause you, and urge you to have this service performed for your safety and satisfaction.
Caterpillar Inc.
Identification #(s)
Attached to 31Jul2018 Service Letter
Rework Procedure
A. Schneider Electric Technician Scheduling
1. Call the customer and ask to confirm if their circuit breaker is listed on the affected circuit breaker serial number list.
2. Record the circuit breaker serial number. Proceed to the step 3 within 30 days even if you don?t receive a response from the customer.
3. Within