STEM-TILT 1463143 - Caterpillar

PARTS NEEDED
Qty
Part Number Description
1 4207749 SFWR GP-A5000
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 45% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
ACTION REQUIRED
Refer to the attached Rework Procedure.
OWNER NOTIFICATION
Owners in the following countries will receive the attached Owner Notification:
US
Canada
Australia
New Zealand
SERVICE CLAIM ALLOWANCES
Caterpillar Dealer Suggested Customer Suggested
Parts % Labor Hrs% Parts % Labor Hrs% Parts % Labor Hrs%
100% 100% 0% 0% 0% 0%
This is a 1.0-hour job
PARTS DISPOSITION
Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.
MAKE EVERY EFFORT TO COMPLETE THIS PROGRAM AS SOON AS POSSIBLE.
COPY OF OWNER NOTIFICATION FOR U.S. AND CANADIAN OWNERS
XYZ Corporation
3240 Arrow Drive
Anywhere, YZ 99999
PRIORITY - PRODUCT IMPROVEMENT PROGRAM FOR FLASHING THE LATEST SOFTWARE AND PERFORMING AN INSPECTION
MODELS INVOLVED - 924K, 930K, AND 938K SMALL WHEEL LOADERS
Dear Cat Product Owner:
The Operation and Maintenance Manual instructions for the Park brake application must be followed to ensure the machine remains stationary on the products listed below. Failure to follow the OMM procedures for the park brake application can result in machine movement which may result in personal injury or death. A Software update is required to improve operator awareness of an improperly engaged park brake, such that the machine can be put in a safe state. A machine inspection is required to insure proper operation of the park brake and park brake warning system. You will not be charged for the service performed.
Contact your local Cat dealer immediately to schedule this service. The dealer will advise you of the time required to complete this service.
Please refer the dealer to their Service Letter dated 22Feb2013 when scheduling this service.
We regret the inconvenience this may cause you, but urge you to have this service performed for your added safety and satisfaction.
Caterpillar Inc.
Identification #(s)
Attached to 22Feb2013 Service Letter
Rework Procedure
Before proceeding with this Service Letter, please refer to the following Service Letters to see if they should also be applied to the machine.
REBE9346, Service Letter, "PRODUCT SUPPORT PROGRAM FOR REWORKING THE FUEL LINES GROUP ON CERTAIN 924K, 930K, AND 938K SMALL WHEEL LOADERS".
REBE9368, Service Letter, "PRODUCT SUPPORT PROGRAM FOR REWORKING THE HOSE CLAMPS ON CERTAIN 924K, 930K, AND 938K SMALL WHEEL LOADERS".
REBE9584, Service Letter, "PRODUCT SUPPORT PROGRAM FOR TIGHTENING THE WHEEL BOLTS ON CERTAIN 924K AND 930K WHEEL LOADERS".
1. Connect ET to the machine.
2. Turn start key to the "ON" position and look for the secondary steering warning lamp and the park brake warning lamp to be "illuminated". If either of these lamps do not illuminate, refer to REBE9241, Service Letter, "PRODUCT SUPPORT PROGRAM FOR REPLACING THE INSTRUMENT CLUSTER ON CERTAIN 924K, 930K, AND 938K SMALL WHEEL LOADERS", for the corrective actions.
Image1.1.1
3. Check for logged event codes. If event code "706" is detected, refer to REBE9245, Service Letter, "PRODUCT SUPPORT PROGRAM FOR REPLACING THE PARK BRAKE SOLENOID VALVE ON CERTAIN 924K, 930K, AND 938K SMALL WHEEL LOADERS", for the corrective actions.
4. After performing the two checks above,