STEP GP 3672537 - Caterpillar

PROBLEM
The existing Hoist Line Hose Assemblies may fail on certain 773F and 775F Off-Highway Trucks. If the existing Hoist Line Hose Assemblies fail it will result in pinholes and bursting. The Hoist Line Hose Assemblies are part of the 286-0103 Lines GP-Hoist Oil.
AFFECTED PRODUCT
Model Identification Number
773F EED00273-01233, 1240-1249, 1251, 1256-1262, 1267, 1269-1283, 1294-1296, 1299, 1301
773F OEM EXD00100-00131
775F DLS00275-01161, 1164-1190, 1193, 1195-1210, 1214-1215, 1217, 1222-1232, 1235-1240, 1244-1255, 1260-1273, 1275-1287, 1290-1301, 1306-1331
775F OEM EYG00100-00102
PARTS NEEDED
Qty
Part Number Description
1 4D7388 CLIP-LOOP
2 4J5267 SEAL-O-RING
2 6V9746 SEAL-O-RING-ORFS
1 3756563 HOSE AS
1 3756564 HOSE AS
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 10% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
ACTION REQUIRED
Refer to the attached Rework Procedure.
SERVICE CLAIM ALLOWANCES
Product smu/age whichever comes first Caterpillar Dealer Suggested Customer Suggested
Parts % Labor Hrs% Parts % Labor Hrs% Parts % Labor Hrs%
0-15000 hrs,
0-60 mo 100.0% 100.0% 0.0% 0.0% 0.0% 0.0%
This is a 1.0-hour job
PARTS DISPOSITION
Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.
Rework Procedure
Refer to the Service Manual if/as necessary.
Remove and replace existing Left and Right Hoist Cylinder hoses with new Hoses. (see attached image for reference)
Image1.1.1