STICK A-BRG& 8R1476 - Caterpillar

February 1, 2003
O-36
Priority PRODUCT IMPROVEMENT PROGRAM FOR REPLACINGTHE LOW SOUND MUFFLER THAT MAY OVERHEAT ON CERTAIN 950 AND 962G II WHEELLOADERS
1062 PI30449
This Program must be administered assoon as possible. When reporting the repair, use "PI30449" as the Partnumber and "7751" as the Group Number, "56" as the Warranty Claim DescriptionCode and "T" as the SIMS Description Code. Exception: If the repair isdone after failure, use "PI30449" as the Part Number, "7751" as the GroupNumber, "96" as the Warranty Claim Description Code, and "Z" as the SIMSDescription Code. The information supplied in this serviceletter may not be valid after the termination date of this program. Donot perform the work outlined in this Service Letter after the terminationdate without first contacting your Caterpillar product analyst.
COMPLETION DATE
TERMINATION DATE
August 31, 2003 February 28, 2004PROBLEM
The low sound muffler needs to be replaced toprevent overheating on certain 950 and 962G II Wheel Loaders. The mufflermust be changed to avoid underhood temperatures from getting too high,which could affect the alternator, belts or air conditioner compressor.AFFECTED PRODUCT
Model Identification Number
950G II AYL506, 563, 584, 591, 666, 667, 679AYB318, 401, 482
962G AYE450
962G II BAB354PARTS NEEDED
1 - 2233592 Muffler AssemblyACTION REQUIRED
Remove the existing muffler and install a new2233592 Muffler.OWNER NOTIFICATION
U.S. and Canadian owners will receive the attachedOwner Notification.SERVICE CLAIM ALLOWANCES
Caterpillar Dealer Suggested Customer Suggested
Parts Labor Hrs. Parts Labor Hrs. Parts Labor Hrs.
100% 1 0 0 0 0
This is a 1-hour job.PARTS DISPOSITION
Handle the parts in accordance with your WarrantyBulletin on warranty parts handling.
MAKE EVERY EFFORT TO COMPLETE THIS PROGRAMAS SOON AS POSSIBLE.Attach. (1-Owner Notification) SAMPLE OF OWNER NOTIFICATION
XYZ Corporation
3240 Arrow Drive
Anywhere, YZ 99999PRIORITY - The Low Sound Muffler Needs To BeReplaced To Prevent OverheatingMODELS INVOLVED - 950 and 962G II Wheel LoadersDear Caterpillar Product Owner:The low sound muffler needs to be replacedto prevent overheating on certain 950 and 962G II Wheel Loaders. The mufflermust be changed to avoid underhood over heating. A new muffler needs tobe installed on the products listed below. You will not be charged forthe service performed.Contact your local Caterpillar dealer immediatelyto schedule this service. The dealer will advise you of the time requiredto complete this service. Please refer the dealer to their Service Letterdated February 1, 2003 when scheduling this service.We regret the inconvenience this may causeyou, but urge you to have this service performed as soon as possible toprevent unscheduled downtime.Caterpillar Inc.
Identification #(s)Attached to February 1, 2003 Service Letter