STRAP-CABLE 2042281 - Caterpillar

April 30, 2004
U-141
A-98
O-117
Afterfailure onlyParts stock action needed PRODUCT SUPPORT PROGRAM FOR INSTALLINGA NEW LATCH ON CERTAIN 950G II, 962G II, 966G II, 972G II AND 980G II MEDIUMWHEEL LOADERS
7308 PS50807
This Program can only be administeredafter a failure occurs. The decision whether to apply the Program is madeby the dealer. When reporting the repair, use "PS50807" as the Part numberand "7755" as the Group Number. Use "96" as the Warranty Claim DescriptionCode and use "Z" as the SIMS Description Code. Although this Program is to be administeredas described above on the Affected Product, parts should be removed fromparts stock as soon as possible. The information supplied in this serviceletter may not be valid after the termination date of this program. Donot perform the work outlined in this Service Letter after the terminationdate without first contacting your Caterpillar product analyst.TERMINATION DATE
April 30, 2006PROBLEM
A new latch needs to be installed on certain 950GII, 962G II, 966G II, 972G II and 980G II Medium Wheel Loaders. The insidedoor latch mechanism on the 1895110 Latch As. may fail. The 1895110 Latchneeds to be replaced with a new 2525019 Latch.AFFECTED PRODUCT
Model Identification Number
950G II AYB1-632AYL1-940
962G II AYE1-509BAB1-412
966G II AXJ1-1265AWY1-751
972G II AXN1-317AXC1-676
980G II AXG1-691PARTS NEEDED
Qty
Part Number Description
1 2525019 Latch AssemblyACTION REQUIRED
***** Parts Stock *****Remove all 1895110 from parts stock.SERVICE CLAIM ALLOWANCES
***** Parts Stock *****Submit one claim for all 1895110 removed fromparts stock.***** Affected Product *****
Product smu/age whichever comes first Caterpillar Dealer Suggested Customer Suggested
Parts Labor Hrs Parts Labor Hrs Parts Labor Hrs
0-3500
0-36 months 100% 1.0 0 0 0 0
3501-5000
37-60 months 33 1/3% 0.5 0 0 50% 0.5
This is a 1.0?hr job.PARTS DISPOSITION
Handle the parts in accordance with your WarrantyBulletin on warranty parts handling.