STUD 6F9822 - Caterpillar

Problem
The 3G3871 Tilt Cylinder Rod on certain 963 Track Loaders may break due to a sharp radius at the shoulder between the main rod and threaded stud. A new 9T8404 Rod with improved radius can be installed.
Affected Product
Model & Identification Number
963 (21Z2210-3888)
Parts Needed
1 - 8C9128 Seal Assembly1 - 8C9135 Lip Seal1 - 5J8375 Seal1 - 7J1938 Ring1 - 2K4472 O-ring Seal1 - 2K4473 Ring1 - 4T8695 Seal Assembly1 - 8T7848 Wear Ring1 - 9T8404 Rod AssemblyAction Required
Parts Stock
Remove all 3G3871 Rod Assemblies from dealer stock. See illustration for the differences between the former and new rod assembly design.
Affected Product
Replace the rod assembly in the tilt cylinder group with a 9T8404 Rod Assembly and associated seals. See illustration for the differences between the former and new rod assembly design.
Service Claim Allowances
Parts Stock
Submit a claim for all 3G3871 Rod Assemblies removed from dealer stock.
Affected Product
This is a 4-hour job.
Parts Disposition
Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.