SUPPRESSION GP-SOUND 3265390 - Caterpillar

The information supplied in this service letter may not be valid after the termination date of this program.Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.
TERMINATION DATE
31Jan2021
PROBLEM
The existing oil pan screen cover is difficult to remove for inspection on certain 797F Off-Highway Trucks. Removal of the cover can sometimes result in seal damage. The new cover has tabs to ease removal.
AFFECTED PRODUCT
Model Identification Number
797F LAJ00183-00184, 188, 224-226, 380-382, 393-394, 403, 407, 409, 451-452, 513-522, 526-536, 538, 543, 562-565
PARTS NEEDED
Qty
Part Number Description
1 1776911 SEAL-O-RING
1 5240591 COVER
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 25% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
ACTION REQUIRED
Replace the engine oil pan screen cover with a new 524-0591 cover and 177-6911 new seal. Refer to Service Magazine M0085037.
SERVICE CLAIM ALLOWANCES
Product smu/age whichever comes first Caterpillar Dealer Suggested Customer Suggested
Parts % Labor Hrs% Parts % Labor Hrs% Parts % Labor Hrs%
0-7000 hrs,
0-12 mo 100.0% 100.0% 0.0% 0.0% 0.0% 0.0%
7001-100000 hrs,
13-120 mo 100.0% 0.0% 0.0% 0.0% 0.0% 100.0%
This is a 1.0-hour job
PARTS DISPOSITION
Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.