TANK & FILTER GP-HYDRAULIC 1960927 - Caterpillar

PROBLEM
The upper cover 4715263/">471-5263 Sheet Assembly needs to be replaced on certain 312F Excavator. The existing upper cover 4715263/">471-5263 Sheet Assembly might not provide enough stiffness.
AFFECTED PRODUCT
Model Identification Number
312F LGC GJD00176-00198
HDK00124-00127, 129-142
PARTS NEEDED
Qty
Part Number Description
1 4715263 SHEET AS
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 30% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
ACTION REQUIRED
Replace the upper cover 4715263/">471-5263 Sheet Assembly by a new one. The new upper cover 4715263/">471-5263 Sheet Assembly has the same part number as the existing upper cover sheet assembly and can be identified by the rib.
Reuse the existing bolts in order to assemble the new cover. Tighten the bolts to a specified torque of 100 +/- 20 N.m.
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OWNER NOTIFICATION
Owners in the following countries will receive the attached Owner Notification:
US
Canada
SERVICE CLAIM ALLOWANCES
Caterpillar Dealer Suggested Customer Suggested
Parts % Labor Hrs% Parts % Labor Hrs% Parts % Labor Hrs%
100% 100% 0% 0% 0% 0%
This is a 1.0-hour job
PARTS DISPOSITION
Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.
MAKE EVERY EFFORT TO COMPLETE THIS PROGRAM AS SOON AS POSSIBLE.
EXAMPLE COPY OF OWNER NOTIFICATION
XYZ Corporation
3240 Arrow Drive
Anywhere, YZ 99999
PRIORITY - PRODUCT IMPROVEMENT PROGRAM FOR REWORK OF THE UPPER COVER 4715263/">471-5263 SHEET ASSEMBLY
MODELS INVOLVED - CERTAIN 312F EXCAVATORS
Dear Cat Product Owner:
The upper cover sheet assembly 4715263/">471-5263 needs to be replaced on the machines listed above. You will not be charged for the service performed.
Contact your local Cat dealer immediately to schedule this service. The dealer will advise you of the time required to complete this service.
If you are no longer the owner of this product(s), please contact your local Cat dealer so that our records can be updated. Please refer the dealer to their Service Letter dated 10Sep2015 when scheduling this service.
We regret the inconvenience this may cause you, but urge you to have this service performed as soon as possible to prevent unscheduled downtime.
Caterpillar Inc.
Identification #(s)
Attached to 10Sep2015 Service Letter