TANK AS-BOTTOM 2715255 - Caterpillar

TERMINATION DATE
30Nov2017
PROBLEM
The existing 378-9885 Hose Assembly can come in contact with the RH access door on certain 525D, 535D, 545D, and 555D Wheel Skidders. If the existing hose assembly contacts the RH access door, it can/will cause a failure of the hose assembly or the air conditioner condenser core resulting in a loss of A/C refrigerant and reduced performance of the air conditioning system.
AFFECTED PRODUCT
Model Identification Number
525D 2L500100-00133
GKP00100-00365
535D 3L500100-00113
MTP00100-00273
545D 4L500100-00128
KGP00100-00196
555D 5L500100-00101
PGY00100-00136
PARTS NEEDED
Qty
Part Number Description
1 9X7381 SEAL-O-RING
1 3270282 SEAL-INTEGRAL
1 4806421 HOSE AS
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 3% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
ACTION REQUIRED
Replace the existing 378-9885 Hose Assembly with a new 480-6421 Hose Assembly.
SERVICE CLAIM ALLOWANCES
Product smu/age whichever comes first Caterpillar Dealer Suggested Customer Suggested
Parts % Labor Hrs% Parts % Labor Hrs% Parts % Labor Hrs%
0-4000 hrs,
0-24 mo 100.0% 100.0% 0.0% 0.0% 0.0% 0.0%
4001-6000 hrs,
25-48 mo 33.0% 50.0% 0.0% 0.0% 50.0% 50.0%
This is a 4.0-hour job
PARTS DISPOSITION
Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.