TANK A 2S8731 - Caterpillar

TERMINATION DATE
29Feb2020
PROBLEM
Certain AP500F, and AP555F Asphalt Pavers may have a problem with the DEF injector 4597216/">459-7216 which can lead to an internal leak within the DEF injector. DEF Dosing Unit/Actuator Diagnostic Trouble Codes (3361/3821) can be triggered which can lead to a system inducement.
AFFECTED PRODUCT
Model Identification Number
AP500F 44900100-00147
AP555F AP500100-00223
PARTS NEEDED
Qty
Part Number Description
1 4597216 MTG GP-INJECTOR (After Failure Only)
1 5225204 SFWR GP-A1000 - As required - Engine
1 5548955 SFWR GP-A1016 - DEF Pump
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 10% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
ACTION REQUIRED
New DEF system Software is available that reduces the risk of an internal DEF injector leak by improved temperature management. Please update the DEF system software at the next opportunity.
Ensure that all adjustments and repairs that are carried out to the Diesel Emission Fluid (DEF) system are performed by authorized personnel that have the correct training. Before beginning ANY work on the DEF system, refer to Operation and Maintenance Manual, "General Hazard" for safety information.
Before Failure:
Check that the engine software is the latest version before updating the DEF pump software. If the engine software is not the latest version, update the Engine Software first. If needed, update the engine software with the software listed in the Parts Needed or latest available in SIS Web.
Flash the DEF Pump ECM with the software listed in the Parts Needed or latest available in SIS Web.
For flash programming of the ECM software, refer to Troubleshooting "ECM Software - Install".
After Failure:
Ensure the appropriate steps have been followed when diagnosing a DEF injector failure ? Refer to UENR0662.
If it is determined that replacement of DEF injector is required, refer to Disassembly and Assembly Manual - Diesel Exhaust Fluid Injector - Remove and Install.
After the DEF injector has been replaced, perform the DEF system software update as detailed in the "Before Failure" section above.
SERVICE CLAIM ALLOWANCES
Product smu/age whichever comes first Caterpillar Dealer Suggested Customer Suggested
Parts % Labor Hrs% Parts % Labor Hrs% Parts % Labor Hrs%
0-5000 hrs,
0-36 mo 100.0% 100.0% 0.0% 0.0% 0.0% 0.0%
This is a 0.5-hour job
An additional 1.5 hours is allowed for after failure.
PARTS DISPOSITION
Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.