TAPE 2988257 - Caterpillar

PARTS NEEDED
Qty
Part Number Description
1 LABEL LABEL (SEE ACTION REQUIRED)
1 PLATE PLATE (SEE ACTION REQUIRED)
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 45% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
ACTION REQUIRED
Prior to initiating the rework, contact Steve Page by email at Page_Steve@perkins.com identifying the engine serial number so the correct label and plate can be sent.
Refer to the attached Rework Procedure for details of how to rework the identification label and identification plate.
OWNER NOTIFICATION
Owners in the following countries will receive the attached Owner Notification:
US
Canada
SERVICE CLAIM ALLOWANCES
Caterpillar Dealer Suggested Customer Suggested
Parts % Labor Hrs% Parts % Labor Hrs% Parts % Labor Hrs%
100% 100% 0% 0% 0% 0%
This is a 1.0-hour job
PARTS DISPOSITION
Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.
MAKE EVERY EFFORT TO COMPLETE THIS PROGRAM AS SOON AS POSSIBLE.
EXAMPLE COPY OF OWNER NOTIFICATION
XYZ Corporation
3240 Arrow Drive
Anywhere, YZ 99999
PRIORITY - PRODUCT IMPROVEMENT PROGRAM FOR REPLACING ENGINE IDENTIFICATION PLATE AND LABEL ON CERTAIN C3.4B INDUSTRIAL ENGINES
MODELS INVOLVED - C3.4B
Dear Cat Product Owner:
The engine identification label and plate needs to be replaced on the products listed below. The existing engine identification label and plate has the incorrect serial number and prefix. You will not be charged for the service performed.
Contact your local Cat dealer immediately to schedule this service. The dealer will advise you of the time required to complete this service.
If you are no longer the owner of this product(s), please contact your local Cat dealer so that our records can be updated. Please refer the dealer to their Service Letter dated 25Nov2014 when scheduling this service.
We regret the inconvenience this may cause you, but urge you to have this service performed as soon as possible to prevent unscheduled downtime.
Caterpillar Inc.
Identification #(s)
Attached to 25Nov2014 Service Letter
Rework Procedure
Before completing this rework, review the safety actions in the Operation and Maintenance Manual for the engine.
Refer to the cross reference table to determine existing serial number and new CJ3 prefix serial number.
Image1.1.1
Remove existing label and destroy.
Prior to fitting the label be sure the mounting location is free from any debris, loose material and grease. The label area can be degreased using a suitable a proprietary cleaner prior to fitment of the new label.
Remove the backing film from the new label provided.
Stick to the pedestal in the same position as the removed label.
Locate the metallic identification plate and drill the rivet heads off.
Using a suitable parallel pin punch , drive the rivet tails out.
Destroy the old plate.
Remove the backing film from the new metallic identification plate provided and stick in the same position as the removed plate.
Using 2mm pop rivets, secure plate in position.
Image1.2.1