TEE AS 1504027 - Caterpillar

August 3, 2005
U-261
D-201
O-213
Priority PRODUCT IMPROVEMENT PROGRAM FOR INSPECTINGAND FLUSHING THE CRANKCASE ON CERTAIN 3500 SERIES ENGINES
1302 PI30837
This Program must be administered assoon as possible. When reporting the repair, use "PI30837" as the Partnumber and "7751" as the Group Number, "56" as the Warranty Claim DescriptionCode and "T" as the SIMS Description Code. Exception: If the repair isdone after failure, use "PI30837" as the Part Number, "7751" as the GroupNumber, "96" as the Warranty Claim Description Code, and "Z" as the SIMSDescription Code. The information supplied in this serviceletter may not be valid after the termination date of this program. Donot perform the work outlined in this Service Letter after the terminationdate without first contacting your Caterpillar product analyst.
COMPLETION DATE
TERMINATION DATE
February 28, 2006 August 31, 2006PROBLEM
The engine oil pan on some 3500 partsservice engines may be contaminated with water/VCI. As a result of a manufacturingprocess error some engines may have the water-based VCI preservative usedto treat the cooling system in the engine oil pan. Running an engine withwater/VCI in the crankcase can lead to engine failure.AFFECTED PRODUCT
Model Identification Number
3508 4ZL1067-1068, 1079-1083,1085-1086
3508B S2B155-159S2E288-2915XS613-6432GR5716, 5748, 5788, 5802, 5817,5823, 5915, 5918, 5921
3516B 7TR1658, 1691
G3508 9TG428, 430, 432-435, 438-439
G3512 7NJ1201, 1215, 1219, 1222,1224-1226, 1229, 1256CTM365, 369
G3512B 8BR1168
G3516 4EK4367, 4373-4374, 4383,4391, 4397, 4444-4445, 4455, 4461, 4464, 4479, 4484, 4494, 4497, 4564,4567, 4574-4575, 4579-4583, 4599ZBA117, 119-120, 129
G3516B 8WM618, 654
5130 5ZL738-740PARTS NEEDED
No parts required.ACTION REQUIRED
Inspect the engine oil pan for the presence of water.If water is found the engine oil will need to be drained. The crankcasewill need to be flushed with a low viscosity water displacing products.Example WD40OWNER NOTIFICATION
U.S. and Canadian owners will receive the attachedOwner Notification.SERVICE CLAIM ALLOWANCES
Caterpillar Dealer Suggested Customer Suggested
Parts Labor Hrs. Parts Labor Hrs. Parts Labor Hrs.
100% 100% 0 0 0 0
This is a 1.0 hour job to inspect.An additional 4.0 hours will be allowed if the crankcase needs to be flushed. U.S. and Canadian Dealers Only- Eligible dealers may enter a Type 2 SIMS ReportPARTS DISPOSITION
Handle the parts in accordance with your WarrantyBulletin on warranty parts handling.MAKE EVERY EFFORT TO COMPLETE THIS PROGRAMAS SOON AS POSSIBLE.Attach. (1-Owner Notification)COPY OF OWNER NOTIFICATION FOR U.S. AND CANADIAN OWNERS
XYZ Corporation
3240 Arrow Drive
Anywhere, YZ 99999PRIORITY - PRODUCT IMPROVEMENT PROGRAM FORINSPECTING AND FLUSHING THE CRANKCASEMODELS INVOLVED - CERTAIN 3500 SERIES ENGINESDear Caterpillar Product Owner:The crankcase needs to be inspected on theproducts listed below. If water contamination is found the crankcase willbe flushed. You will not be charged for the service performed.Contact your local Caterpillar dealer immediatelyto schedule this service. The dealer will advise you of the time requiredto complete this service. Please refer the dealer to their Service Letterdated August 3, 2005 when scheduling this service.We regret the inconvenience this may causeyou, but urge you to have this service performed as soon as possible toprevent unscheduled downtime.Caterpillar Inc.
Identification #(s)Attached to August 3, 2005 Service Letter