TEE 4919472 - Caterpillar

The existing fuel filling 3581742/">358-1742 Hose can fail on certain 966M, 972M, and 980M Medium Wheel Loaders.
AFFECTED PRODUCT
Model Identification Number
966M DYC00665, 668, 693, 775, 1055, 1057, 1066, 1078, 1124, 1132, 1199, 1209-1210, 1229, 1231, 1234, 1236, 1257, 1268, 1274, 1285, 1287
972M JPR00545, 575, 913, 926
980M N8T00502, 532-534, 538, 809, 811, 814, 821, 859, 864
PARTS NEEDED
Qty
Part Number Description
1 3581742 HOSE
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 40% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
ACTION REQUIRED
Replace the fuel filling 3581742/">358-1742 Hose with same part number. Parts that will be procured by service parts centers will meet specification requirements.
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OWNER NOTIFICATION
Owners in the following countries will receive the attached Owner Notification:
US
Canada
SERVICE CLAIM ALLOWANCES
Caterpillar Dealer Suggested Customer Suggested
Parts % Labor Hrs% Parts % Labor Hrs% Parts % Labor Hrs%
100% 100% 0% 0% 0% 0%
This is a 1.0-hour job
PARTS DISPOSITION
Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.
MAKE EVERY EFFORT TO COMPLETE THIS PROGRAM AS SOON AS POSSIBLE.
EXAMPLE COPY OF OWNER NOTIFICATION
XYZ Corporation
3240 Arrow Drive
Anywhere, YZ 99999
PRIORITY - PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE FUEL FILLING HOSE
MODELS INVOLVED - CERTAIN 966M, 972M, AND 980M MEDIUM WHEEL LOADERS
Dear Cat Product Owner:
The fuel filling 3581742/">358-1742 Hose needs to be replaced on the products listed below. The existing fuel filling 3581742/">358-1742 Hose can fail. You will not be charged for the service performed.
Contact your local Cat dealer immediately to schedule this service. The dealer will advise you of the time required to complete this service.
If you are no longer the owner of this product(s), please contact your local Cat dealer so that our records can be updated. Please refer the dealer to their Service Letter dated 14Dec2016 when scheduling this service.
We regret the inconvenience this may cause you, and urge you to have this service performed as soon as possible to prevent unscheduled downtime.
Caterpillar Inc.
Identification #(s)
Attached to 14Dec2016 Service Letter