THERMOMETER II 1236700 - Caterpillar

size=-1>Caterpillar Dealer Suggested Customer Suggested
Parts % Labor Hrs% Parts % Labor Hrs% Parts % Labor Hrs%
*******Group 4*******
100% 100% 0% 0% 0% 0%
This is a 3.0-hour job for Group 4
Caterpillar Dealer Suggested Customer Suggested
Parts % Labor Hrs% Parts % Labor Hrs% Parts % Labor Hrs%
*******Group 5*******
100% 100% 0% 0% 0% 0%
This is a 1.5-hour job for Group 5
Caterpillar Dealer Suggested Customer Suggested
Parts % Labor Hrs% Parts % Labor Hrs% Parts % Labor Hrs%
*******Group 6*******
100% 100% 0% 0% 0% 0%
This is a 1.5-hour job for Group 6
PARTS DISPOSITION
Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.
MAKE EVERY EFFORT TO COMPLETE THIS PROGRAM AS SOON AS POSSIBLE.
COPY OF OWNER NOTIFICATION FOR U.S. AND CANADIAN OWNERS
XYZ Corporation
3240 Arrow Drive
Anywhere, YZ 99999
PRIORITY - PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE COUNTERBALANCE VALVE ON CERTAIN EXCAVATORS
MODELS INVOLVED - 319DL-HBR, 319DLN-HE, 320D-H1, 320D-HER, 320D-HF, 320DL-H1, 320DL-HBR, 320DL-HF, 320DLRR-H1,320DLS-H1, 320DRR-H1, 320DRR-HER, 320DS-H1, 320E-C, 320EL-C, 320EL-CB, 320EL-CN, 320ELRR-CB, 320ELRR-CN, 321DLCR-H, 321DLCR-HBR, 321DLCR-HE,321DLCR-HNR, 323DL-HER, 323EL-CB, 324DL-CBR, 324DL-CE, 324ELN-CB, 324ELS-CN, 328DLCR-CBR, 329D-CE, 329DL-CBR, 329DL-CE, 329ELS-CN, 336D-C, 336DL-CE, 336DL-CER, 336DLS-C, 336DS-C, 336E-C, 336EL-CN, 336ELH-CB, and 336ELS-CN Excavators
Dear Cat Product Owner:
The counterbalance valve needs to be replaced on the products listed below. The existing valve can cause drift in travel, whereby the machine does not maintain a straight line when traveling forward.
Contact your local Cat dealer immediately to schedule this service. The dealer will advise you of the time required to complete this service.
Please refer the dealer to their Service Letter dated 11Jan2013 when scheduling this service.
We regret the inconvenience this may cause you, but urge you to have this service performed as soon as possible to prevent unscheduled downtime.
Caterpillar Inc.
Identification #(s)
Attached to 11Jan2013 Service Letter
Rework Procedure
Group Number 1 Group Number 4
1. Replace both the right and left counterbalance valves. Refer to KENR9842, Disassembly and Assembly, "Counterbalance Valve Travel)", "Specifications", "Removal Procedure", and "Installation Procedure".
Group Number 2 Group Number 5
1. Replace the right counterbalance valve. Refer to KENR9842, Disassembly and Assembly, "Counterbalance Valve Travel)", "Specifications", "Removal Procedure", and "Installation Procedure".
Group Number 3 Group Number 6
1. Replace the left counterbalance valve. Refer to KENR9842, Disassembly and Assembly, "Counterbalance Valve Travel)", "Specifications", "Removal Procedure", and "Installation Procedure".