TIP 2349345 - Caterpillar

ACTION REQUIRED
This program applies to 793F, 795F, and 797F Off-Highway Trucks in the Affected Product if equipped with the following Type 2 C175 Engines:
B7B01000-01611
B7C01000-01003
ZK201000-01047
JTL01000-01093
LLM01000-01298
A4K01000-01007
ZK300001-01048
The service claim allowance chart in the Service Claim Allowances applies to before failure repairs and after failure repairs after the Affected Product is out of standard warranty. For after failure repairs performed during the standard warranty period, standard warranty terms will apply but continue to use this Service Letter Program Number as the part causing failure.
Note: The 445-4930 Oil Filter Housing requires a new 394-4550 Oil Filter Element. For future service, ensure proper stocking levels of the new element are achieved prior to performing this program. Service replacement 394-4550 Oil Filter Elements are not covered under this program.
Refer to Special Instruction, REHS8661, "Procedure to Retrofit the Oil Filter Housing Group on Certain C175 Off Highway Truck Engines".
SERVICE CLAIM ALLOWANCES
Product smu/age whichever comes first Caterpillar Dealer Suggested Customer Suggested
Parts % Labor Hrs% Parts % Labor Hrs% Parts % Labor Hrs%
*******Group 1*******
0-18000 hrs,
0-60 mo 33.0% 50.0% 0.0% 0.0% 50.0% 50.0%
This is a 8.0-hour job for Group 1
If there has been a previous repair, part age/hours will apply. Retain a copy of the previous repair invoice in the dealer's records for audit purposes, and specify repair date and machine hours in the "Additional Comments" section of the warranty claim.
The service claim allowance chart above applies to before failure repairs and after failure repairs after the Affected Product is out of standard warranty. For after failure repairs performed during the standard warranty period, standard warranty terms will apply but continue to use this Service Letter Program Number as the part causing failure.
Product smu/age whichever comes first Caterpillar Dealer Suggested Customer Suggested
Parts % Labor Hrs% Parts % Labor Hrs% Parts % Labor Hrs%
*******Group 2*******
0-18000 hrs,
0-60 mo 33.0% 50.0% 0.0% 0.0% 50.0% 50.0%
This is a 8.0-hour job for Group 2
If there has been a previous repair, part age/hours will apply. Retain a copy of the previous repair invoice in the dealer's records for audit purposes, and specify repair date and machine hours in the "Additional Comments" section of the warranty claim.
The service claim allowance chart above applies to before failure repairs and after failure repairs after the Affected Product is out of standard warranty. For after failure repairs performed during the standard warranty period, standard warranty terms will apply but continue to use this Service Letter Program Number as the part causing failure.
PARTS DISPOSITION
Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.