TORQUE CONVERTER GP 7G4855 - Caterpillar

The information supplied in this service letter may not be valid after the termination date of this program.Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.
TERMINATION DATE
31Oct2011
PROBLEM
The existing oil tube assembly can fail on certain C7 and C9 Engines. If the existing oil tube assembly fails replace with new part.
AFFECTED PRODUCT
Model Identification Number
C7 C7P00100, 150-177, 184-208
C9 JSC10126
P9L00100-00118, 120-145, 152-239
PARTS NEEDED
Qty
Part Number Description
1 3028388 TUBE AS.-OIL
1 3087568 TUBE AS.-OIL
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 8% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
ACTION REQUIRED
Refer to the appropriate Service Manual as necessary.
Replace the failed oil tube assembly with a new oil tube assembly.
SERVICE CLAIM ALLOWANCES
Product smu/age whichever comes first Caterpillar Dealer Suggested Customer Suggested
Parts % Labor Hrs% Parts % Labor Hrs% Parts % Labor Hrs%
0-5000 hrs,
0-12 mo 100.0% 100.0% 0.0% 0.0% 0.0% 0.0%
This is a 1.0-hour job
PARTS DISPOSITION
Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.