TORQUE CONVERTER GP 9W6273 - Caterpillar

TEBE6246-00
14Jun2017
D241
D244
D246
Before/After
(Limited distribution)
PRODUCT SUPPORT PROGRAM FOR REPLACING CAMSHAFT AND FOLLOWERS ON CERTAIN C32 MARINE ENGINES
1209 1210 1123 PS45510
Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar.
This Program must be administered either before or after failure.In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS45510" as the Part Numberand "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code.If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.
The information supplied in this service letter may not be valid after the termination date of this program.Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.
TERMINATION DATE
30Jun2018
PROBLEM
The existing right hand side camshaft can spall on certain C32 marine engines. If the existing camshaft fails it can/will resulted in reduced engine performance.
AFFECTED PRODUCT
Model Identification Number
*******Group 1*******
C32 RNF00162-00163, 169-170, 192-195, 201-202, 204
*******Group 2*******
C32 DSJ00103-00105, 112
PARTS NEEDED
Qty
Part Number Description
*******Group 1*******
1 2N0931 GASKET
1 5E8771 SEAL-O-RING
1 5F3144 SEAL-O-RING
1 5F3999 SEAL-O-RING
1 6V5066 SEAL-O-RING
2 8T1703 SEAL-O RING
1 9X7317 SEAL-FUEL SYSTEM
1 20R1893 CAMSHAFT
12 20R3317 ARM AS-V ROCKER
6 20R3319 ARM AS-UI ROCKER
1 1121102 SEAL-O-RING
1 1178801 SEAL-O-RING
2 1753886 GASKET
1 2006410 SEAL-O-RING
3 2247506 SEAL-ISOLATION
1 2275538 SEAL-O-RING
1 2314708 SEAL-O-RING
1 2391139 SEAL
30 3718949 HOSE (BULK)
30 3718950 HOSE (BULK)
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 32% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
*******Group 2*******
4 4J5477 SEAL-O-RING-ORFS
1 4L7636 GASKET
2 5E8771 SEAL-O-RING
1 5J2974 SEAL-O-RING
6 5P2569 SEAL-O-RING
2 5P8356 SEAL-O-RING
2 6L7817 SEAL-O-RING
6 6V5048 SEAL-O-RING
1 6V5553 SEAL-O-RING
6 20R3319 ARM AS-UI ROCKER
12 20R3328 ARM AS-V ROCKER
1 20R4515 CAMSHAFT
2 1178801 SEAL-O-RING
1 2226456 SEAL
3 2247506 SEAL-ISOLATION
10 2385081 SEAL-O-RING-STOR
1 2391139 SEAL
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 32% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
ACTION REQUIRED
Refer to the attached Rework Procedure.
SERVICE CLAIM ALLOWANCES
Product smu/age whichever comes first Caterpillar Dealer Suggested Customer Suggested
Parts % Labor Hrs% Parts % Labor Hrs% Parts % Labor Hrs%
*******Group 1*******
0-20000 hrs,
0-60 mo 100.0% 100.0% 0.0% 0.0% 0.0% 0.0%
20001-40000 hrs,
61-72 mo 50.0% 50.0% 0.0% 0.0% 50.0% 50.0%
This is a 36.0-hour job for Group 1
Miscellaneous expenses of up to $765 are allowed.
Reasonable travel and mileage is allowed.
Product smu/age whichever comes first Caterpillar Dealer Suggested Customer Suggested
Parts % Labor Hrs% Parts % Labor Hrs% Parts % Labor Hrs%
*******Group 2*******
0-20000 hrs,
0-60 mo 100.0% 100.0% 0.0% 0.0% 0.0% 0.0%
20001-40000 hrs,
61-72 mo 50.0% 50.0% 0.0% 0.0% 50.0% 50.0%
This is a 36.0-hour job for Group 2
Miscellaneous expenses of up to $765 are allowed.
Reasonable travel and mileage is allowed.
PARTS DISPOSITION
Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.
Rework Procedure
Group Number 1
Review the safety actions in the Operation and Maintenance Manual.
Caution:
Ensure the engine is shut down and steps have been taken to prevent any attempt to start the engine while the camshaft and followers are being replaced.
Care must be taken to ensure that fluids