TRACK ROLLER GROUP 7S9041 - Caterpillar

TEBE6672-01
28Sep2017
(Revised 12Oct2017)
U-512
A-365
D-422
O-426
Safety
Parts stock action needed PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING AND POSSIBLY REPLACING THE 7N-2326 LIFTING EYES ON CERTAIN 785C, 785D, 793D OFF-HIGHWAY TRUCKS, G3508B, G3516B, G3516J, AND G3520B ENGINES, 3512B, 3512B HD, 3512C, 3512C HD, 3516, 3516B, 3516C, 3516E, G3516H, AND G3520H HD GENERATOR SETS, 3512C HD LOCOMOTIVE ENGINES, 3512C, 3512C HD, 3512E HD, 3516C HD, AND 3516E HD MARINE ENGINES, 3512B, 3512C HD, AND 3516C HD MARINE AUXILIARY ENGINES, 3512, AND 3512C HD PETROLEUM ENGINES
1122 1000 PI11125
Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar.
This Program must be administered as soon as possible.When reporting the repair, use "PI11125" as the Part Number and "7751" as the Group Number, "56" as the Warranty ClaimDescription Code and "T" as the SIMS Description Code.
Exception: If the repair is done after failure, use "PI11125" as the Part Number, "7751" as the Group Number,"96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.
When submitting claim for Parts Stock Action, Use the appropriate 99Z as the s/n, the appropriate Service Letter Program Number as the Part number in the Part Causing Failure field, "7751" as the Group Number, "56" as the Description Code.
This Revised Service Letter replaces the 28Sep2017 Service Letter. Changes have been made to the Title, Problem, and Affected Product.
PROBLEM
The engine lifting eyes need to be inspected and possibly replaced on certain 785C, 785D, and 793D Off-Highway Trucks, G3508B, G3516B, G3516J, and G3520B Engines, 3512B, 3512B HD, 3512C, 3512C HD, 3516, 3516B, 3516C, 3516E, G3516H, and G3520H HD Generator Sets, 3512C HD Locomotive Engines, 3512C, 3512C HD, 3512E HD, 3516C HD, and 3516E HD Marine Engines, 3512B, 3512C HD, and 3516C HD Marine Auxiliary Engines, 3512, and 3512C HD Petroleum Engines. The existing lifting eye dowel pin holes could have been manufactured oversized. The oversized holes can allow the press fit pin to slide out of position. Please note that an out of position lifting eye pin may result in a reduced lifting ability and may, in conjunction with other factors or circumstances, result in a risk of personal injury or death.
AFFECTED PRODUCT
Model Identification Number
*******Group 1*******
785C APX02402
785D MSY00696
793D FDB01915
*******Group 2*******
3512 LN200106-00107, 109
3512B ED200122
JM300111-00112
LY800196-00218
3512B HD LY900100
3512C LYH00164-00168, 170, 172
PXW00286-00291
3512C HD F2X00380
LYP00110
MXP00252-00253
PXF00326-00332
PXG00292-00294
WF300602-00604
WF500964-00965, 968-970, 972-985, 988, 990-998
3512E HD MR800201-00202
3516 YAS01014
3516B GZT00178
ZAR01034
3516C AL200147-00148, 150-151, 154
SBJ02141-02145, 2149-2150
SBK02476-02480
3516C HD MXT00215-00216
PXH00487-00488
PXJ00461-00464
3516E JH800126
3516E HD MRC00225-00226
G3508B N8C00149-00152
G3516B N6E00496-00502
G3516H NWH00133-00136
G3516J N6W00241-00260, 262, 264
G3520B TPC01203-01206
G3520H HD GFR00191
PARTS NEEDED
Qty
Part Number Description
*******Group 1*******
1 7N2326 EYE-LIFTING (if needed)
1 7N2328 DOWEL (if needed)
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 45% of dealership population. This is an