TRANSMISSION AR 20R4816 - Caterpillar

In this issue, How To Use SIRS (Service Information Retrieval System) On Microfiche; How To Use SIRS (Service Information Retrieval System) On The Dealer Terminal System (NACD Dealers). In addition to the microfiche information retrieval system, you can access SIRS on the Worldwide Information System (WIS). For more information on this subject, see either publication; Worldwide Information System (WIS)-User Manual (All dealers except NACD and COSA), Form SEBD0684; or, Worlwide Information System (WIS)-User Manual (COSA dealers only), Form SEBD0716. The Worldwide Information System allows dealers with access to telex terminals to inquire into service, warranty and customer information. Instructions for making inquiries and an explanation and sample of the responses are provided in these manuals.
Benefits of WIS inquiries are:
... information is current. References to publications are available immediately after the publication date.... fewer steps in the retrieval process compared to microfiche.