TUBE AS 3598863 - Caterpillar

The information supplied in this service letter may not be valid after the termination date of this program.Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.
TERMINATION DATE
31Aug2009
PROBLEM
The engine oil level gauge calibration charts, which are based on the installation angle of the engine, can cause an overfilled crankcase on certain C32 Marine Engines. If the calibration charts are used to calibrate the oil level gauge it can lead to low power and/or engine vibration.
AFFECTED PRODUCT
Model Identification Number
C32 RNC02242, 2374, 2395, 2404, 2414, 2427, 2433, 2438, 2525, 2534, 2579, 2583-2586, 2588, 2599, 2614-2617, 2622, 2625, 2628, 2630, 2635, 2637, 2697, 2702, 2704-2709, 2711-2712, 2715-2719, 2723-2725, 2727-2730, 2732, 2783-2784, 2796-2797, 2800, 2822, 2825-2826
RXB02804-02805, 2809, 2811, 2824-2825, 2827-2828, 2863, 2865-2867, 2907-2908, 2918-2919, 2931-2932, 2941, 2944, 2962-2963, 2986-2987, 2990, 2992-2996, 3039-3040, 3059-3060, 3070-3073, 3075, 3078, 3089-3090, 3138-3139, 3175-3178, 3228, 3243-3246, 3250, 3279
PARTS NEEDED
No parts needed for this program
ACTION REQUIRED
Refer to the engines Operation and Maintenance Manual Engine Oil Level Gauge Calibration Procedure for the proper procedure. SEBU7908 is for engines with the RXB1-UP serial number prefix. The Operation and Maintenance Manual, SEBU7822 is for engines with the RNC1-UP serial number prefix.
Engine News SEBD9445 also contains the proper calibration procedure.
This procedure should be performed at the next scheduled oil change interval.
SERVICE CLAIM ALLOWANCES
Product smu/age whichever comes first Caterpillar Dealer Suggested Customer Suggested
Parts % Labor Hrs% Parts % Labor Hrs% Parts % Labor Hrs%
0-1000 hrs 100.0% 100.0% 0.0% 0.0% 0.0% 0.0%
This is a 2.5-hour job
Reasonable travel and mileage is covered. Please note the sister engine serial number installed in the boat in the claim story as only one trip will be covered for a pair of engines in a boat.
PARTS DISPOSITION
Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.