TUBE AS 3598891 - Caterpillar

TERMINATION DATE
30Sep2010
PROBLEM
The 1514772/">151-4772 Heat Shield (attachment ALHS001) may exhibit cracking or flaking of the aluminized surface. This may cause customer dissatisfaction.
AFFECTED PRODUCT
Model Identification Number
C12 NFL00102, 104-106, 110-114, 116, 118, 120-121, 123-124, 127, 130, 132, 134-137, 139-142, 144-145, 147, 150, 154, 163, 170, 175, 177-178, 180-189, 191-193, 195, 201, 203, 209, 221-222, 226-228, 232, 248-249, 251, 254-255, 257, 259, 261, 264-269, 271-272, 274, 276-278, 281, 288, 290-291, 294-296, 299-300, 303, 307-311, 317-318, 322
PARTS NEEDED
Qty
Part Number Description
1 1514772 SHIELD (As Required)
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 9% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
ACTION REQUIRED
1) Inspect tag that is riveted to the heat shield. See Image1 for an example of the tag and location of Lot Number.
2) If the tag contains one of the lot numbers listed below, the shield must be replaced. Remove shield by unsnapping. Snap new shield in place.
3) If the tag does not contain one of the lot numbers listed below, no further action is required.
Affected Lot Numbers
SAHM80894 001
SAHM80894 002
SAHM80894 003
SAHM80894 004
SAHM80894 005
SAHM80894 006
Image1
SERVICE CLAIM ALLOWANCES
Product smu/age whichever comes first Caterpillar Dealer Suggested Customer Suggested
Parts % Labor Hrs% Parts % Labor Hrs% Parts % Labor Hrs%
0-24 mo 100.0% 100.0% 0.0% 0.0% 0.0% 0.0%
This is a 0.7-hour job
The 1514772/">151-4772 Shield is not needed if tag numbers do not contain lot numbers as listed in the action required section above.
Travel expenses are allowed and may require two trips if an affected shield is found in need of replacement.
PARTS DISPOSITION
Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.