TUBE-SUPPORT 7E8617 - Caterpillar

SEBE8346-01 April 24, 2003
(Revised May 2003)
U-97
A-69
TT-9
Afterfailure only PRODUCT SUPPORT PROGRAM FOR UPDATING SOFTWAREON CERTAIN C-15 TRUCK ENGINES
1901 PS50657
This Program can only be administeredafter a failure occurs. The decision whether to apply the Program is madeby the dealer. When reporting the repair, use "PS50657" as the Part numberand "7755" as the Group Number. Use "96" as the Warranty Claim DescriptionCode and use "Z" as the SIMS Description Code. The information supplied in this serviceletter may not be valid after the termination date of this program. Donot perform the work outlined in this Service Letter after the terminationdate without first contacting your Caterpillar product analyst. This Revised Service Letter replacesthe April 24, 2003 Service Letter. Changes have been made to the ServiceClaim Allowances.TERMINATION DATE
April 30, 2005PROBLEM
Product Support Program for updating softwareon certain C-15 truck engines. Reflashing with January 2003 software orlater will correct idle surge.AFFECTED PRODUCT
Model Identification Number
C-15 MBN1-8375PARTS NEEDED
HP Torque Flash File IC Description
435 1550/1650 2347580 206
435 1550/1650 2347581 207 Brakesaver
435/500 1550/1650 2347582 208 MultiTorque
435/500 1550/1650 2347583 220 Oil Well Serv.
475 1650 2347585 212
475 1650 2347586 214 Brakesaver
500 1650 (2100/2300) 2347589 221 Field Uprate
475 1750 2347587 213
475 1750 2347588 215 Brakesaver
500 1850 2347590 226
500 1850 2347591 227 Brakesaver
525 1850 2347592 228
525 1850 2347593 230 Brakesaver
525 1850 (2100/2300) 2347594 231 Field Uprate
525 1850 (2100/2300) 2347595 232 Brakesaver/Field UprateACTION REQUIRED
1. Connect Caterpillar Electronic Technicianto engine and verify complaint is occurring around 1.5 to 3 mm of fuelposition while the engine is warm and surging.2. Flash Engine with January 2003 release partsservice software or later. See the parts needed table.SERVICE CLAIM ALLOWANCES
Product smu/age whichever comes first Caterpillar Dealer Suggested Customer Suggested
Parts Labor Hrs Parts Labor Hrs Parts Labor Hrs
0-500,0000-60 mos 100% 0.7 0 0 0 0
This is a 0.7?hr job.LABOR
SMCS Code Code Name Time Allowed
1901 535 NQ Diagnostic .3
1901 591 Electronic Update .4PARTS DISPOSITION
Handle the parts in accordance with your WarrantyBulletin on warranty parts handling.