VALVE GP-BANK 3 3169784 - Caterpillar

This is a 4.5-hour job for Group 6
Caterpillar Dealer Suggested Customer Suggested
Parts % Labor Hrs% Parts % Labor Hrs% Parts % Labor Hrs%
100% 100% 0% 0% 0% 0%
This is a 3.5-hour job for Group 7
Caterpillar Dealer Suggested Customer Suggested
Parts % Labor Hrs% Parts % Labor Hrs% Parts % Labor Hrs%
100% 100% 0% 0% 0% 0%
This is a 7.5-hour job for Group 8
PARTS DISPOSITION
****Parts Stock****
Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.
****Affected Product****
Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.
COPY OF OWNER NOTIFICATION FOR U.S. AND CANADIAN OWNERS
XYZ Corporation
3240 Arrow Drive
Anywhere, YZ 99999
SAFETY - PRODUCT IMPROVEMENT PROGRAM FOR FLASHING NEW SOFTWARE AND INSTALLING HYDRAULIC COMPONENTS ON CERTAIN 16M AND 24M MOTOR GRADERS TO IMPROVE THE PERFORMANCE OF THE STEERING AND BRAKING ALONG WITH OTHER MULTIPLE MACHINE ENHANCEMENTS
MODELS INVOLVED - 16M AND 24M MOTOR GRADERS
Dear Caterpillar Product Owner:
New steering and transmission software needs to be installed and the steering hydraulic oil replaced on the machines listed below. Also, the brake valve needs to be inspected and possibly replaced.
The operator may experience the following machine performance characteristics:
- Steering warnings and/or sluggish steering response during roading operations.
- Shift delays when performing a directional shift from 5th gear, or above, while the inching pedal is depressed.
- Poor service brake valve modulation during cold weather operation due to an orifice in the current brake valve.
Sluggish steering response, poor brake modulation, or delayed directional shifts could impact machine control with the possibility of personal injury or death. You will not be charged for the service performed.
Contact your local Caterpillar dealer immediately to schedule this service. The dealer will advise you of the time required to complete this service.
Please refer the dealer to their Service Letter dated 19Aug2009 when scheduling this service.
We regret the inconvenience this may cause you, but urge you to have this service performed for your added safety and satisfaction.
Caterpillar Inc.
Identification #(s)
Attached to 19Aug2009 Service Letter